Inside Sales Representative

Keystone Automotive Operations • Portland, OR

8d • Onsite

About The Position

Keystone Automotive Operations, Inc. is seeking a motivated, customer-focused Inside Sales Representative – Automotive Aftermarket to join our Portland, OR team. This role is ideal for someone who enjoys automotive aftermarket products, account development, and helping customers find the right solutions. As an Inside Sales Representative, you will connect with customers by phone, promote company products and services, support order and quote activity, and provide helpful product guidance. You’ll use CRM tools, product knowledge, and strong communication skills to support daily sales goals.

Requirements

• High school diploma or GED
• Strong communication, relationship-building, and organizational skills
• Competitive, motivated mindset with comfort asking for the sale
• Ability to manage multiple tasks and customer relationships
• Comfort working with computers, Microsoft Office, and customer database systems
• Ability to travel occasionally for customer visits or trade shows

Nice To Haves

• Previous sales, account management, customer service, retail sales, call center sales, automotive parts, dealership support, or related experience preferred; willing to train the right person
• Automotive aftermarket industry experience
• Some college coursework or degree preferred
• Prior sales or account management experience
• Experience training or educating customers, such as teaching online or system features

Responsibilities

• Conduct outbound sales calls to an established customer base to promote products and services
• Maintain accurate customer and account information in CRM systems
• Analyze account activity to understand customer growth, decline, and sales opportunities
• Provide incoming phone queue support, including customer service and technical support
• Enter quotes and orders accurately and review pricing, quantities, shipping details, and documentation
• Answer customer questions about parts, pricing, availability, warranties, delivery times, and company services
• Prospect and develop relationships with potential customers to cultivate new business
• Support continual improvement efforts and perform other duties as assigned

Benefits

• Competitive compensation
• Daily Pay
• direct deposit
• bonus opportunities
• Medical, dental, vision, prescription, HSA, and FSA benefit options
• 401(k) with company match
• company-paid life insurance
• long-term disability
• short-term disability options
• Paid time off
• company holidays
• Tuition assistance
• scholarship opportunities for dependents
• Employee referral bonus program
• employee purchase discounts
• Ongoing training
• internal growth opportunities
• leadership development
• wellness resources
• Employee Assistance Program access

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED