Inside Sales Representative

Berendsen • Orange, CA

11d • Onsite

About The Position

At Berendsen, we provide the products and services to move the world! From hydraulic components, to electrification, to system-design, and service, Berendsen is one of North America's largest distributors of hydraulic, pneumatic, and electric motion-control products and services. We currently employ more than 400 employees across the United States and Canada – and we’re growing every day! We have the best fluid power distribution and motion-control team in North America. Berendsen offers a variety of dynamic career paths in 38 locations throughout the US and Canada. We’re proud to support your personal growth and professional development goals throughout the life of your career – including our offer of an employment package that is simply outstanding. Berendsen associates enjoy excellent starting pay, comprehensive health benefits, work/life balance rewards, performance incentives, advancement opportunities, and much more.

Requirements

• High School Diploma or Equivalent
• Minimum of 10-year direct experience in Inside Sales or Customer Service in technical or industrial setting and products
• Computer literate with good data entry skills and ability to learn new programs quickly and efficiently
• Available to travel up to 3-weeks per year for training and/or sales meetings

Nice To Haves

• Some accounting and supply chain familiarity is helpful
• Past experience in fluid power is a definite plus

Responsibilities

• Answer phone calls and emails from customers and outside sales to provide assistance with quotes, pricing, and expediting.
• Enter orders in a timely and efficient manner
• Follow up on quotes and leads in a timely manner
• Interact effectively with customers to develop a personal awareness of their needs
• Work in a professional manner to resolve customer's problems and issues, using all the available resources at hand.
• Provide customers with accurate price, delivery, and technical information upon request.
• Adhere to pricing policies as established by sales management; to include freight recovery, using sell matrices and contracts as applicable
• Assist Central Purchasing to ensure customer orders are placed quickly and accurately
• Proactively review open order book to ensure timely delivery to customers and anticipate delivery disruption
• Communicate regularly and timely with management and any other personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions, or other pertinent information
• Inform all customers and prospects of the established terms and conditions of sale
• Assure that all adjustments, product returns, credits and other pertinent dealings are performed accurately and timely with proper documentation
• Processing credit requests, rebates, and maintaining office files
• Maintaining inventory records and quality control practices

Benefits

• Comprehensive medical, vision and dental benefits with both PPO and High-Deductible plans that come with a Health Savings Account option and company matching contributions
• Dependent care flexible spending account
• Disability and life insurance
• Matching 401k (50% up to 8%!)
• Paid holiday, floating holiday, vacation and sick time off
• National Employee Assistance Program
• Supplemental critical illness, accidental and hospitalization plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED