Inside Sales Representative

Xyant Technology, Inc. • Cedar Rapids, IA

11d • Hybrid

About The Position

The Inside Sales Representative is responsible for providing world-class customer service to a global customer base. This role requires 1–2 years of professional experience focusing on exceptional responsiveness to customer inquiries, negotiating favorable terms, maintaining existing accounts, and actively developing new relationships to drive business growth.

Requirements

• 2 to 5 years of experience in sales, customer service in sales, or account management in sales.
• Ability to work independently with minimal instruction, demonstrating strong intrinsic motivation and a self-starter mindset.
• Proven capability to provide highly responsive, empathetic, and exceptional customer support.
• Strong written and verbal communication skills for professional global correspondence.
• High School Diploma or equivalent required

Nice To Haves

• An Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.

Responsibilities

• Provide timely and accurate responses to customer requests for quotes (RFQs) received via email, phone, or inventory listing portals.
• Liaise closely with peers and leadership to understand changing market pricing dynamics and strategically capture sales.
• Meet or exceed monthly and quarterly sales volume and capture rate targets set by management.
• Review and validate customer purchase orders against standard and negotiated terms to ensure accuracy and compliance.
• Interact with customers both prior to and after a sale to cultivate, maintain, and strengthen positive, long-term partner relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED