Inside Sales Representative
About The Position
HMM is seeking a highly motivated and enthusiastic Inside Sales Representative to join our vibrant team! In this pivotal role, you'll be an integral part of our sales success, directly supporting Account Executives in achieving ambitious company-wide sales goals and targets. You'll have the exciting opportunity to secure new accounts and cultivate deeper relationships with our existing customers, directly contributing to our expansion. If you're a dynamic individual who thrives on juggling priorities, excels at organizing a diverse workload, and expertly balances both immediate needs and long-term objectives, this is your chance to make a significant impact and accelerate your professional journey with a global leader!
Requirements
- High School diploma or GED required
- Must demonstrate at least 1-3 years of successful sales history within the transportation and logistics industry, specifically with ocean carriers, global logistics providers, or international trade companies highly desired
- Experience in the transportation or logistics industry is highly desired
- Strong Business Sense: An understanding of business practices and the ability to think strategically
- Customer-Focused: A commitment to assisting customers with a helpful and friendly attitude.
- Negotiation Basics: Understanding the basics of negotiations and how to navigate them effectively
- Sales & Marketing Knowledge: A basic understanding of sales and marketing principles is essential
- Self-Motivated and Collaborative: The ability to work independently while also thriving in a team environment
- Clear Communication: Excellent verbal and written communication skills to interact with customers and colleagues effectively
- Organized and Detail-Oriented: Strong organizational skills with the ability to prioritize tasks and think clearly under pressure
- Problem Solving Skills: Ability to tackle challenges and find practical solutions
- Proficient in using MS Office Applications (Word, Excel, PowerPoint)
Nice To Haves
- a bachelor’s degree in business, sales, marketing, global logistics, or maritime is preferred
- Global Business Insight: Familiarity with international business practices and global trade is a plus
- Shipping Knowledge: Any experience with ocean shipping, either imports or exports, is highly beneficial
Responsibilities
- Connecting with customers primarily via email and phone, with occasional face-to-face meetings.
- Creating, updating, and reviewing service contracts in collaboration with key contract holders.
- Working closely with the pricing and trade teams to ensure accurate and up-to-date pricing and rates.
- Reviewing operating system menus in detail to troubleshoot and resolve customer issues.
- Managing rate inquiries and new opportunities, ensuring the right teams are involved.
- Following up on pending issues to ensure they are resolved in a timely manner.
- Assisting with daily reports for Account Executives to ensure no opportunities are missed.
- Tracking daily bookings, addressing rating issues, and resolving system glitches.
- Taking on additional tasks as needed to support the team’s success.
Benefits
- competitive compensation packages
- health benefits
- performance bonuses
- 401K
- employee discount programs
- generous vacation
- floating holidays
- highly subsidized individual and family insurance coverage (medical, dental and vision)
- term life and disability insurance
- 401(k) employer matching contributions
- paid holidays
- up to 10 vacation days and six sick days in the first year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
