Inside Sales Representative

DNOW•Frederick, CO

1d•Onsite

About The Position

At DNOW, we believe our associates are the best in the business, valuing and rewarding hardworking, creative, and dedicated employees committed to outstanding customer service. The Inside Sales Representative will have direct contact with both customers and vendors, ensuring the highest level of service as a representative of DNOW. This role involves coordinating with Vendors and Customers, providing both technical expertise and logistical support, while maintaining strong business relationships. DNOW is an industry-leading provider of pipe, valves and valve automation, fittings, instrumentation, mill and industrial supplies, tools, safety supplies, electrical products, drilling and production equipment, artificial lift, pumps, fabricated equipment, and industrial paints and coatings to the upstream, midstream, and downstream and industrial markets. The company also offers supply chain solutions such as procurement, inventory, warehouse management logistics, safety and turnaround support services, project management, and business process and performance metrics reporting.

Requirements

High School diploma or equivalent work experience
Must have current, valid driver’s license and acceptable record at all times.
Oral and written communication skills, both internal and external.
Relationship-building abilities with both customers and co-workers.
Strong work ethic and integrity.
Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction.
Detail-oriented, organized and analytical.

Nice To Haves

Drilling and/or production knowledge preferred.
MS Office skills (Excel and Word) and SAP knowledge preferred.
Experience in inside sales/customer service role a plus
Knowledge of relevant oil & gas products preferred

Responsibilities

Service drilling and/or production accounts.
Support sales team in administrative tasks.
Interact with both customers and vendors to complete sales orders.
Responsible for entire order process, including order creation through delivery paperwork, and maintaining organized records.
Accurately create work orders and process invoices.
Provide technical sales support and product consulting to customers.
Directly support business development efforts to cultivate and grow customer base.
Support efforts to exceed sales goals, increase market share and improve customer satisfaction.
Other duties, as assigned.