Inside Sales Representative

ITW
•$70,000 - $75,000•Remote

About The Position

RxSafe / Eyecon is seeking a motivated, results-driven Inside Sales Representative to expand the use of Eyecon pharmacy counting and verification technology and create new opportunities for the broader RxSafe portfolio. The role is primarily focused on proactively calling and emailing pharmacies, following up on inbound and marketing leads, conducting virtual discovery and product presentations, and moving qualified Eyecon opportunities through the sales process. The representative will become a product expert and connect Eyecon’s capabilities to the needs of pharmacy owners, pharmacists, technicians, and managers. The role also identifies pharmacy needs that may fit RxSafe automation solutions, qualifies those opportunities, and generates leads for the RxSafe sales team. This is a fully remote position with no routine customer-site visits. Travel is estimated at approximately five pharmacy industry trade shows per year, plus occasional company meetings or training. RxSafe provides pharmacy automation and technology solutions designed to improve accuracy, safety, efficiency, workflow, and medication adherence. Its portfolio includes Eyecon visual counting and verification solutions and RxSafe pharmacy automation systems. The position is a front-line role for growing Eyecon sales and creating opportunities across the RxSafe portfolio. Employment is contingent upon successful completion of background checks and pre-hire assessments. Employment is at will, and duties may be revised as business needs arise. RxSafe/Eyecon and ITW are equal opportunity employers.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Strong phone presence and confidence initiating outbound sales conversations.
  • Ability to quickly build rapport and credibility with pharmacy professionals and business owners.
  • Self-motivated, organized, and disciplined, with the ability to work in a fully remote environment with limited day-to-day supervision.
  • Persistence, resilience, and comfort with high-volume prospecting and rejection.
  • Strong organizational and time-management skills with consistent follow-through.
  • Comfort learning, explaining, and virtually demonstrating technology-based products.
  • Proficiency with Microsoft Office applications and ability to consistently use CRM and sales engagement tools.

Nice To Haves

  • Bachelor's degree in Sales, Marketing, Business, or a related field.
  • Previous experience in inside sales, business development, lead generation, telemarketing, or customer-facing sales.
  • Experience working in a pharmacy, including as a pharmacy technician or in pharmacy operations or another pharmacy-related role.
  • Experience in healthcare, medical, pharmaceutical, medical device, or a related field.
  • Experience selling technology, pharmacy solutions, medical products, or capital equipment.
  • Experience using CRM platforms and sales engagement tools.
  • Spanish fluency.

Responsibilities

  • Own the inside sales process for Eyecon opportunities, from prospecting and qualification through virtual presentations, quoting, follow-up, negotiation, and close.
  • Conduct high-volume outbound calls and targeted email outreach to independent, community, and other pharmacy prospects.
  • Promptly follow up on inbound leads, marketing campaigns, trade-show leads, and other sales inquiries.
  • Conduct discovery conversations about prescription volume, counting processes, workflow challenges, business needs, purchasing requirements, and decision-makers.
  • Present and demonstrate Eyecon virtually, communicating its value for pharmacy accuracy, efficiency, workflow, visual verification, and documentation.
  • Develop quotes, manage follow-up, address objections, and advance qualified opportunities through the sales pipeline.
  • Achieve established Eyecon revenue, activity, pipeline, and customer acquisition goals.
  • Identify customer needs and workflow challenges that may fit RxSafe pharmacy automation solutions.
  • Introduce the broader RxSafe product portfolio and generate interest in relevant solutions.
  • Qualify, document, and hand off high-quality RxSafe opportunities to the appropriate sales representative.
  • Coordinate with the RxSafe sales team on lead handoff, follow-up, and opportunity progression.
  • Research prospective pharmacy customers within assigned markets and target segments.
  • Maintain a disciplined cadence of phone, email, and virtual follow-up activity.
  • Build and manage an organized sales pipeline, prioritizing opportunities by fit, urgency, and likelihood to close.
  • Maintain accurate and timely CRM and company-system records of contacts, activities, opportunities, next steps, and lead progression.
  • Partner with marketing and sales leadership on targeted campaigns, lead follow-up strategies, and business development initiatives.
  • Build credibility and relationships with pharmacy owners, pharmacists, technicians, managers, and other decision-makers.
  • Respond professionally to product questions, objections, competitive considerations, and customer concerns.
  • Collaborate with sales, marketing, technical, implementation, and customer service teams to provide an effective customer experience.
  • Participate in sales training, coaching, product education, and team development activities.
  • Represent RxSafe / Eyecon at approximately five pharmacy industry trade shows annually; engage attendees, demonstrate products, capture and qualify leads, and conduct timely post-show follow-up.
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