Inside Sales Representative

GEICO • Lakeland, FL

10d • Hybrid

About The Position

As an Auto Inside Sales Representative at GEICO, you will provide insurance quotes, advise customers on coverage options, convert quotes into new policies, and explain the value of being a GEICO policyholder. You will handle incoming calls, assess potential customers’ needs, recommend coverage solutions, stay informed about GEICO products, and identify cross-selling opportunities. The role is based at GEICO’s Lakeland, Florida office. Training is completed in-office, after which the position offers an opportunity to work 80% on-site and 20% off-site, with additional off-site work available through GEICO Flex subject to location and work guidelines.

Compensation is $20.00 per hour, or $40,300.00 annually, with the opportunity to earn up to an additional $60,000 annually in performance incentives. Evening shifts receive a 10% differential and weekends receive a 20% differential. Licensed candidates are eligible for a $1,500 sign-on bonus. Licensing and continuing education are provided at no cost, including access to eLearning courses.

Requirements

• At least 1 year of sales or professional customer-facing experience.
• High school diploma or GED.
• Excellent communication skills and the ability to build rapport quickly.
• Adaptability, attention to detail, and the ability to prioritize and multitask across platforms.
• Experience in a high-volume call center with KPIs and measurable goals.
• Availability to work evenings, weekends, and holidays.

Nice To Haves

• 3 or more years of sales or professional customer-facing experience.
• Active Personal Lines or Property & Casualty license; training and exam fees are provided.
• College degree.

Responsibilities

• Manage incoming calls and engage potential customers in a positive, personalized sales experience.
• Identify potential customer needs and recommend appropriate coverage solutions.
• Provide insurance quotes and advise customers on coverage options.
• Convert quotes into new policies and explain the value of GEICO coverage.
• Stay informed about GEICO products and identify cross-selling opportunities.
• Help potential customers select coverage that provides appropriate protection.

Benefits

• Base pay of $20.00 per hour / $40,300.00 annually.
• Performance incentives of up to an additional $60,000 annually.
• 10% evening shift differential and 20% weekend differential.
• $1,500 sign-on bonus for licensed candidates.
• Licensing and continuing education at no cost, including eLearning courses.
• GEICO Flex provides additional weeks annually to work off-site, subject to location and work guidelines.
• Competitive pay, benefits, and flexibility to support well-being and the future.
• Personalized development programs, mentorship, and certification assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED