Inside Sales Representative (512)

American Builders and Contractors Supply Co•Richmond, VA

About The Position

ABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. Inside Sales Representatives provide customer service and help customers purchase products for roofing, building, and remodeling projects. The role involves identifying customer needs, recommending products and solutions, processing sales, coordinating with the warehouse, and resolving service concerns. ABC Supply describes itself as an employee-first company and says it has won the Gallup Great Workplace Award every year since the award’s inception in 2007. The company also notes that Glassdoor has named it one of the best places to work in the country. Pay is $22–$26 per hour, based on experience and qualifications. ABC Supply is an Equal Opportunity Employer and Drug Free Workplace, and encourages women, minorities, and veterans to apply.

Requirements

  • Excellent communication and interpersonal skills.
  • Effective time management and prioritization skills.
  • Basic computer skills.
  • Positive attitude and ability to work as a team player.
  • Detail-oriented and service-oriented.

Nice To Haves

  • 1–2 years of experience in roofing, siding, and windows, preferably in roofing supply sales or site work with a crew.

Responsibilities

  • Determine customers’ needs and recommend appropriate products and solutions.
  • Follow a product and supply checklist for each customer’s job and upsell additional products and supplies.
  • Answer telephones and enter sales orders.
  • Accept payments and apply them to the appropriate customer account.
  • Coordinate customer pickups with the warehouse.
  • Follow up on deliveries to ensure materials arrive on time and all items are accounted for.
  • Reorder products to keep store and warehouse shelves well stocked.
  • Address and resolve service concerns.

Benefits

  • Health, dental, and vision coverage, eligible after 60 days, with low out-of-pocket costs.
  • 401(k) with generous company match, eligible after 60 days and immediately vested.
  • Employer-paid employee assistance program.
  • Employer-paid short-term and long-term disability.
  • Employer-paid life insurance.
  • Flexible spending.
  • Paid vacation.
  • Paid sick days.
  • Paid holidays.
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