Inside Sales Representative

Atronic Alarms • Lenexa, KS

15h

About The Position

Atronic Alarms is hiring an Inside Sales Representative to help launch its first dedicated inside sales team. The role is based in Lenexa, Kansas, and centers on helping prospective and current customers choose security services and upgrades for their homes or businesses. The representative converts inbound calls and web leads into appointments, sells upgrades by phone, assists customers with concerns or service changes, and identifies customers who may benefit from additional services. The position works closely with sales, service, and administration across five branches. Atronic Alarms offers hands-on training and regular one-on-one coaching, with potential career paths into outside sales or team leadership as the inside sales function grows. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Compensation is hourly pay plus commission. The role reports to the Business Development Manager.

Requirements

• Experience in phone sales, customer service, or another customer-facing role.
• Strong listening skills and curiosity to identify the needs of prospects and existing customers.
• A confident, friendly phone presence and the ability to remain positive with frustrated customers.
• Organization and follow-through.
• Comfort learning new software.
• Drive to grow a career and earn more based on performance.

Nice To Haves

• Experience in security, alarm, home services, or telecom.

Responsibilities

• Convert inbound calls and web leads into appointments booked with the appropriate sales consultant.
• Sell upgrades to existing customers over the phone.
• Help retain existing customers who call with problems or are moving out of their home or business.
• Contact existing customers who could benefit from video, fire, or other upgrades.
• Track every call and its outcome.
• Coordinate with sales, service, and administration across all five branches.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed