Inside Sales Representative

Mobile Communications America Inc•Chapel Hill, NC

12d•Onsite

About The Position

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Inside Sales Representative in the Durham, NC area to support our fast-growing Data division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

Requirements

0-2 years of sales, customer service, or sales support experience preferred.
Familiarity with CRM systems is a plus; experience with NetSuite is preferred but not required.
Interest in telecommunications, electronics, or technology products.
Experience with B2B sales or customer interactions is a plus.
Comfortable making outbound calls to customers and prospects.
Strong communication and interpersonal skills, both verbal and written.
Basic to intermediate proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
Detail-oriented with the ability to manage multiple tasks and priorities.
Strong organizational and time management skills.
Willingness to learn product features and effectively communicate their benefits to customers.
Self-motivated, team-oriented, and eager to grow in a sales environment.

Nice To Haves

Experience with NetSuite is preferred but not required.

Responsibilities

Qualify leads by understanding customer needs and determining potential fit for our solutions.
Build and maintain positive relationships with customers and prospects.
Learn our product portfolio and communicate key features and benefits to customers.
Assist customers in identifying communication and technology solutions that meet their business needs.
Prepare and provide quotes under the guidance of the sales team.
Accurately enter customer, quote, and opportunity information into the CRM system.
Track activities, maintain detailed notes, and follow up on sales opportunities in a timely manner.
Coordinate with internal teams to support order processing, customer onboarding, and successful deployments.
Ensure a positive customer experience through proactive communication and follow-up.
Stay informed about industry trends, competitive products, and market developments.
Meet activity goals related to prospecting, lead generation, and customer outreach.
Demonstrate a willingness to learn, take initiative, and grow within a sales-focused environment.