Inside Sales Representative

Aquarius Water Conditioni•Little Canada, MN

12h•$21 - $23•Onsite

About The Position

The Inside Sales Representative makes outbound calls regarding service invoices and leads that were not sold in the field, taking necessary actions to achieve department sales goals. The role is expected to perform according to the company’s core values and focus on earning the right to be recommended. It includes achieving inside sales metrics, adjusting Project Manager pricing to accommodate installation schedule needs, and creating and following the inside sales process. The representative builds customer rapport, develops client relationships, negotiates and closes deals, and converts lost opportunities from technicians’ invoices and sales representatives’ proposals into sales. Follow-up opportunities include customers still receiving service or sales visits in their homes, pending conversions, quoted work not performed, and cancelled business. The representative is also expected to build enthusiasm for the company, understand the local market and customer needs, and contribute to sales plans and proposed expansions. Regular, predictable onsite attendance is expected. The position has no supervisory responsibilities. Work is indoors in a typically moderately noisy environment and may involve stress and interactions with aggressive personalities in a highly competitive industry. The typical schedule consists of eight- to ten-hour workdays, five days per week, with some weekend work and early or late weekday meetings as needed.

Requirements

Demonstrated track record in sales.
Ability to develop financial acumen, including determining job profitability and understanding operational activities that affect results.
Competence with Microsoft Office and current sales applications.
Strong organization and follow-through abilities.
Strong verbal and written communication skills.
Good presentation and public-speaking skills.
Familiarity with local codes and ability to discuss company product lines.
Outgoing personality suited to a fast-paced, goal-driven environment.
Motivated, flexible, and positive attitude.
Ability to solve practical problems involving concrete variables and limited standardization.
Ability to interpret written, oral, diagrammatic, and schedule-based instructions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Regularly able to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
May frequently lift or move up to 10 pounds and occasionally lift up to 40 pounds.

Nice To Haves

Experience in a sales-driven industry.
Experience organizing programs and events.
Experience in customer service or public relations.
Personable, energetic, and detail-oriented.

Responsibilities

Make outbound calls on service invoices and leads that were not sold in the field, and take necessary steps to achieve department sales goals.
Perform and produce in accordance with company core values and core focus.
Achieve all inside sales metrics.
Adjust Project Manager pricing to accommodate installation schedule needs.
Create and follow the inside sales process.
Establish customer rapport to sell appropriate products and services.
Develop key client relationships, negotiate, and close deals.
Convert lost opportunities from technicians’ invoices and sales representatives’ proposals into sales, including pursuing customers while sales or service personnel are still in the home, warm handoffs on pending conversions, following up on quoted work not performed, and recapturing cancelled business.
Generate enthusiasm for the company and encourage customers to recommend it to others.
Develop expertise in the local market and understand customer needs.
Help set aggressive sales plans and propose expansions.
Maintain regular, predictable onsite attendance.