Inside Sales Representative - Outbound

HP•Rio Rancho, NM
•$29 - $48

About The Position

HP is seeking highly motivated and qualified individuals for potential future opportunities. There may not be an immediate opening; completing a profile allows HP to evaluate candidates’ qualifications and interests and stay connected. The role is in the Inside Sales job family and is listed at Associate management levels 1 through 5. The Inside Sales Representative works closely with Account Executives to retain existing customers and create new sales opportunities. The representative manages the sales process for a range of customers, builds relationships with key influencers, supports contractual engagements, and coordinates across teams to provide a smooth customer experience from initial contact through closing. The role also supports customer adoption of products and solutions and independently handles smaller transactional deals.

Requirements

  • High school diploma, GED, higher secondary education, commensurate work experience, or demonstrated competence.
  • Experience in sales and account management.
  • Proven track record of meeting sales targets and managing sales pipelines.
  • Strong organizational and program management skills.
  • Experience in direct sales and working with various stakeholders.
  • Ability to support account teams and drive sales for transactional deals.
  • Ability to manage the full sales process from prospecting to closing.
  • Strong teamwork and collaboration skills.
  • Experience selling services and recurring-revenue models.
  • Ability to identify business opportunities and align them with strategic goals.
  • Proficiency in digital and remote selling.
  • Experience with cross-selling and up-selling to enhance customer value.
  • Self-motivation and initiative in developing new business.
  • Curiosity and confidence in adopting emerging tools and technologies, especially AI, to improve sales performance and customer engagement; ability to quickly learn, adapt to, and apply digital solutions and AI insights in daily workflows.

Responsibilities

  • Achieve sales targets and maintain a healthy sales pipeline.
  • Build and manage customer relationships to drive business growth.
  • Analyze sales data and metrics to track performance, identify improvement areas, and inform strategic decisions.
  • Collaborate with Account Executives to develop strategies for new and existing accounts.
  • Communicate with customers and internal teams using remote sales tools.
  • Support customers in adopting new products and solutions.
  • Identify opportunities to expand business within accounts and work with Account Executives and partners to plan account growth.
  • Independently manage smaller transactional deals from qualification through closing, with a focus on expanding customers’ product portfolios.
  • Assist with product selection, demonstrations, responses to requests for proposals, and sales catalog updates.
  • Oversee the sales cycle, including project management, pricing, solution development, closing sales, and technical demonstrations.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long-term and short-term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Four to twelve weeks of fully paid parental leave based on tenure
  • Thirteen paid holidays
  • Additional flexible paid vacation and sick leave
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