About The Position

The Inside Sales Representative (ISR) – outbound manages and converts mid-market leads into new business, owning the end-to-end sales cycle from lead response and qualification through demonstration, closing, and onboarding. The ISR engages prospects by phone, email, and virtual channels, providing consultative solutions while meeting or exceeding sales targets. This role is performed in person at the sales hub five days per week.

Requirements

  • High school diploma or equivalent required.
  • At least 1 year of experience in or related sales experience.
  • At least 2 years of experience in sales/selling.

Nice To Haves

  • Bachelor's degree.
  • Inside sales experience.
  • Sales prospecting experience.
  • Customer relationship management experience.
  • Salesforce experience.
  • Go-to-market strategy experience.
  • Sales optimization experience.
  • Self-starter.

Responsibilities

  • Own the full sales cycle for mid-market outbound leads from qualification through close.
  • Respond quickly to inbound inquiries and conduct structured discovery to identify customer needs.
  • Deliver tailored virtual presentations and product demonstrations to decision-makers.
  • Use consultative selling to position solutions and drive value-based conversations.
  • Manage a consistent pipeline, including opportunity progression, forecasting, and CRM updates.
  • Meet or exceed revenue targets, conversion rates, and sales activity expectations.
  • Collaborate with implementation and service teams to ensure smooth client onboarding.
  • Represent Paychex positively to clients and the community.

Benefits

  • Medical coverage.
  • Virtual wellness classes.
  • Tuition reimbursement.
  • 401(k) with employer match.
  • Adoption assistance.
  • Financial assistance.
  • Paid time off.
  • Company holidays.
  • Culture days.
  • Work-life balance programs.
  • Award-winning training and development programs with ongoing learning opportunities.
  • Paid time off for volunteerism.
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