Sales/Market Development Representative (Inbound & Outbound)

ABI Research • Miami, FL

3d • Remote

About The Position

We are a growing technology research and advisory company serving enterprise and technology leaders through subscription-based research products. We’re seeking a Sales Development Representative (SDR) to help drive new business through inbound lead management, targeted prospecting, lead qualification, and meeting booking. You’ll be a first point of contact for prospective customers, engaging decision-makers, qualifying opportunities, and scheduling meetings for senior sales team members. You’ll also help build and improve SDR processes, workflows, and best practices alongside Sales, Marketing, and Operations.

Requirements

• 2+ years of experience in sales, business development, lead generation, appointment setting, or a related role.
• Strong written and verbal communication skills.
• Confidence engaging prospects by phone, email, and LinkedIn.
• Strong organization, attention to detail, and ability to manage multiple priorities.
• Proficiency with Microsoft Excel.
• Hands-on experience with Apollo, ZoomInfo, or similar sales intelligence/prospecting platforms.
• Experience working with prospecting workflows, cadences, sequences, and playbooks.

Nice To Haves

• Experience with HubSpot CRM.
• Experience in SaaS, technology, subscription businesses, or research services.
• Familiarity with lead qualification and pipeline management.
• Experience booking meetings for sales teams or executives.
• Bachelor’s degree or equivalent experience.
• Comfortable using AI tools for research and email generation.

Responsibilities

• Manage and qualify inbound leads and marketing-generated opportunities.
• Build targeted prospect lists and execute outbound campaigns using Apollo, LinkedIn, email, and phone.
• Conduct multi-channel prospecting and consistent follow-up.
• Identify customer needs, qualify opportunities, and schedule meetings for Account Executives and sales leadership.
• Manage outreach sequences, cadences, and follow-up activities to maximize conversion.
• Maintain accurate CRM records and track prospect activity and pipeline status.
• Collaborate with Sales, Marketing, Research, and Operations to improve lead generation and conversion.
• Identify funnel bottlenecks and recommend improvements to targeting, tools, outreach, and sales handoffs.
• Track prospecting activity, conversion rates, and meeting-booking performance using CRM and Excel reporting.

Benefits

• Base salary plus potential commission/bonus opportunity.
• Opportunity to develop strong sales development, prospecting, and meeting-booking skills while helping build ABI Research’s market development function.
• Clear potential for advancement into Account Executive, Business Development, or other revenue-generating roles.
• Competitive compensation
• Extremely generous benefits and vacation package
• Rewarding achievement by promoting within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree