Inside Sales Representative

Atronic Alarms•Lenexa, KS

11h

About The Position

Atronic Alarms is launching its first dedicated inside sales team and is hiring an Inside Sales Representative to help prospects and existing customers find security solutions for their homes and businesses. The role supports company growth by converting inbound calls and web leads into appointments, selling upgrades by phone, and helping retain existing customers. The representative will track calls and outcomes and coordinate with sales, service, and administration across all five branches. The position offers hands-on training and regular one-on-one coaching, with potential career paths into outside sales or team leadership as the inside sales function grows.

Requirements

Experience in phone sales, customer service, or another customer-facing role.
Strong listening skills and the ability to identify the needs of prospects and existing customers.
A confident, friendly phone presence and the ability to stay positive with frustrated customers.
Organization and follow-through.
Comfort learning new software.
Drive to grow a career and earn more based on performance.

Nice To Haves

Experience in security, alarms, home services, or telecommunications.

Responsibilities

Turn inbound calls and web leads into appointments booked directly with the appropriate sales consultant.
Sell upgrades to existing customers over the phone.
Help existing customers resolve concerns, including customers considering a move from their home or business.
Contact existing customers who may benefit from video, fire, or other upgrades.
Track each call and its outcome.
Work with sales, service, and administration across all five branches.