Inside Sales Representative

Arrow Electronics•Denver, CO

1d•$26 - $31•Remote

About The Position

Arrow Electronics is a global provider of products, services, and solutions for industrial and commercial users of electronic components and enterprise computing solutions. The Inside Sales Representative manages relationships with assigned customers, delivers strategic service and sales support, and works to maximize margins, gain market share, and provide value-added solutions. The role connects customers and suppliers and coordinates internal and external resources to support quoting, order fulfillment, on-time delivery, engineering support, and troubleshooting. The representative develops and manages customer strategies for assigned accounts and territories, sells solutions and complementary services, and applies knowledge of the supply chain and competitive landscape. The role also supports the order-to-invoice process, customer-facing quality and credit matters, inventory integrity, and quote-to-order sales objectives. Responsibilities include setting quote strategy, coordinating quotation resources, validating end-of-life and item-class changes, negotiating pricing and markups, and notifying customers of price increases. The position is fully remote for employees living in Oregon, with travel to an Arrow office when requested by leadership. For employees living in Denver, the schedule is hybrid: three office days (Tuesday through Thursday) and two days working from home. Compensation is a 60% base and 40% commission split; the posted range is base pay only.

Requirements

Experience with Microsoft Suite and intermediate Excel, including VLOOKUPS and Pivot Tables.
Excellent written and verbal communication skills, including the ability to convey information, build relationships, and collaborate with customers, stakeholders, and cross-functional teams at all organizational levels.
Strong multitasking and organizational skills, including the ability to manage multiple priorities, customer requests, and deadlines in a fast-paced environment while maintaining accuracy and attention to detail.
Ability to work independently with minimal guidance.
Ability to identify and resolve key issues and patterns using partial or conflicting data.
Ability to take a broad perspective on problems and identify less obvious solutions.

Nice To Haves

Salesforce and Oracle experience.
At least one year of sales experience.

Responsibilities

Manage strategic service and support for assigned customer accounts, with the goals of maximizing margins, gaining market share, and driving value-added solution selling.
Coordinate internal and external resources for customer service, quotations, demand fulfillment, on-time delivery, engineering support, and troubleshooting.
Act as a key liaison between suppliers and customers to develop long-term business partnerships.
Develop and manage customer strategies for assigned accounts and territories, applying knowledge of the competitive landscape to sales decisions.
Sell supply-chain engagements, synergistic products, reverse logistics, global business conversion, IT asset disposition, and solutions in line with approved account strategies.
Support the order-to-invoice process and own customer communications for corrective actions and Field Quality Reports.
Maintain the Perfect Order Index and inventory integrity to minimize write-offs and bill-backs.
Own customer communications related to credit and financial information and coordinate available resources and support functions.
Set strategy for the quote process and coordinate customer quotations with relevant internal teams, management, and suppliers.
Validate end-of-life and item-class changes, including non-cancellable, non-returnable items; negotiate pricing and quote markups; and notify customers of price increases.