Inside Sales Representative

Flow Control Group•Knoxville, TN
•Onsite

About The Position

Liquid Handling Equipment, Inc. is committed to being the premier system specialist for above-ground tanks, pumps, mixers, metering, filtration, and related accessories in the Southeast. For over 30 years, Liquid Handling Equipment has strived to meet and exceed our customers' and suppliers' expectations, understanding their needs and solving their problems in a timely manner. Liquid Handling Equipment is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.

Requirements

  • Bachelor’s degree or equivalent experience
  • Excellent multitasking and organizational skills, capable of thriving in a high-paced environment.
  • Strong self-motivation and the ability to work effectively under minimal supervision.
  • Exceptional communication and interpersonal skills, with a talent for building relationships with customers and team members.
  • Works well with others.
  • Proficiency in Microsoft Office
  • Demonstrated ability to learn and understand technical product information.
  • A commitment to providing outstanding customer service and support.

Responsibilities

  • Handle incoming sales calls with the aim of fostering positive customer relationships and generating sales.
  • Support outside sales representatives and the engineering department with administrative tasks, project coordination, and customer communication.
  • Prepare and deliver accurate quotes for equipment and services to meet customer needs.
  • Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
  • Collaborate with the team to identify and implement strategies for sales growth and customer satisfaction.
  • Maintain up-to-date knowledge of company’s product lines and services as well as its competitive positioning.
  • Ensure all sales activities are recorded in the company's operating system, maintaining accurate records and reports.
  • Be willing to assist other departments like shipping and receiving, accounts receivable when necessary.

Benefits

  • Medical, Dental, and Vision coverage
  • competitive 401(k) matching
  • paid time off
  • holidays
  • parental leave
  • wellness resources
  • employee referral programs
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