Inside Sales Representative

Lansing Building Products • Springfield, VA

3d

About The Position

The Inside Sales Representative serves as a primary customer contact in the showroom and by phone. The role involves responding to customer inquiries, processing orders, preparing quotes for windows and other exterior building products using architect plans, and providing excellent service through knowledge of Lansing’s products and services. The representative also uses a nationally linked inventory management system to fill orders and maintain inventory control, and may assist with warehouse tasks such as loading and unloading materials.

Requirements

• Prior sales experience is preferred but not required.
• High level of integrity and commitment to customer service.
• Strong interest in sales and/or retail, demonstrated through previous job experience or education.
• Ability to work effectively both as part of a team and independently with customers.
• Computer skills, including use of a keyboard and monitor.
• Goal-oriented and willing to take on new challenges.
• Ability to lift and carry boxes of building materials weighing up to 70 pounds.
• Strong communication and interpersonal skills.

Nice To Haves

• Knowledge of building principles and products.
• Bilingual / Spanish proficiency.

Responsibilities

• Embody Lansing’s mission and its values of respect, service, and excellence.
• Act as the primary point of contact for customers visiting the showroom.
• Handle inbound and outbound calls, answer customer inquiries, and process orders.
• Prepare quotes for windows and other exterior building products based on architect plans.
• Develop thorough knowledge of Lansing’s products and services to provide exceptional customer service.
• Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
• Assist in the warehouse, including loading and unloading materials as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed