Inside Sales Representative - SMB

CAI World-Wide • Salt Lake, UT

1d

About The Position

Great people. Greater business impact. About CAI CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure. CAI Business Units and the Markets We Serve CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company. Process Manufacturing is hiring for an Inside Sales Representative, to extend our customer reach across the printing industry within the Small to Medium sized Business market. These reps are responsible for maintaining a routine call frequency into their prospect and customer bases to establish and strengthen trustworthy relationships with decision-makers and business owners. Reps must be able to provide high-value-add to our customer base by selling Graphic Communications’ Print MIS and Web-to-Print solutions and services to extend product life cycles, provide additional product functionality and benefits, advance the desired state of customer workflows while constantly challenging executives to make additional improvements to their business.

Requirements

• 3–5 years of software or technology sales experience
• Solid understanding of enterprise business systems (e.g., MIS, ERP, MES)
• Ability to maintain a strong external outboud phone call and email outreach
• Strong consultative selling skills and sound business acumen
• Proven ability to manage a high volume of transactions while maintaining productivity
• Exceptional presentation, communication, and customer engagement skills
• Experience working independently and collaboratively across teams in a remote environment

Responsibilities

• Consistently exceed quarterly and annual sales targets as an individual contributor
• Own the full sales cycle, from lead qualification through contract close
• Develop and execute account strategies to drive growth across assigned territory
• Establish and maintain long-term, trusted advisor relationships with new and existing clients
• Partner with sales and marketing teams to uncover upsell and cross-sell opportunities within accounts
• Research target companies and decision-makers to generate and qualify new sales opportunities
• Deliver compelling, value-focused product demonstrations to prospective users
• Negotiate pricing, terms, and conditions within approval guidelines to maximize deal value
• Leverage Salesforce.com and other sales tools to provide accurate sales forecasts and pipeline reports to leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed