Inside Sales Rep I, Pharma

Allergan Aesthetics•Austin, TX

About The Position

Allergan Aesthetics, an AbbVie company, develops, manufactures, and markets aesthetics products including facial injectables, body contouring, plastics, and skin care. The Inside Sales Rep I, Pharma role is a quota-driven, incentivized sales position focused on healthcare professionals. The representative uses phone and other channels to create, nurture, and expand customer relationships, communicate product value, and achieve brand, sales, and market-share objectives. The role manages a targeted list of healthcare professionals through planned sales calls, customer education, reporting, and follow-up. It requires product and competitive knowledge, clear communication using appropriate medical terminology, and the ability to build productive relationships with office staff, Medical Assistants, nurses, and doctors. Representatives complete required product training and follow HIPAA privacy and security rules when handling patient information.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Ability to work independently, strong organizational skills, and superior communication skills.
  • Experience in an environment incentivized by established goals and metrics.
  • Knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Nice To Haves

  • Experience in the healthcare industry involving interaction with physicians and office staff.
  • Knowledge of medical device, pharmaceutical, or a related field.
  • Knowledge of Salesforce.

Responsibilities

  • Use inside sales techniques to generate positive results with an assigned, highly targeted list of healthcare professionals.
  • Apply account management skills, including call planning, customer education, reporting, and follow-up, to maximize territory performance.
  • Build rapport and maintain productive business relationships through engaging phone conversations and clinical or promotional discussions.
  • Manage daily sales call activity to optimize time and achieve sales and market-share objectives.
  • Profile and manage targeted healthcare professionals and provide value-added benefits to grow product volume.
  • Maintain product expertise, including knowledge of competitive products, and communicate accurate product information using proper medical terminology.
  • Complete product training, including self-study, testing, field work, and classroom or virtual training, and meet training expectations.
  • Work effectively both independently and as part of a team.
  • Introduce, establish, grow, and retain relationships with healthcare professionals and their office staff.
  • Safeguard patient privacy and confidentiality in accordance with HIPAA Privacy and Security Rules.

Benefits

  • Paid time off, including vacation, holidays, and sick leave.
  • Medical, dental, and vision insurance for eligible employees.
  • 401(k) for eligible employees.
  • Eligibility to participate in short-term incentive programs.
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