Inside Sales - Reactivation Specialist

ZipRecruiter•Phoenix, AZ

13d•Hybrid

About The Position

ZipRecruiter is seeking a motivated Inside Sales - Reactivation Specialist to join their team. This role focuses on customer retention by re-engaging former paying customers who have canceled their daily job advertisements. The specialist will contact these accounts, engage decision-makers, and work to reopen usage accounts. The company emphasizes a Customer Success focus over Customer Support and offers a robust training program called Dev Bay, designed for long-term success. This program includes one week of onboarding followed by seven weeks of intensive sales training with structured learning, role-playing, and live call practice to prepare for a full quota-carrying role. While commission is eligible during training, the primary focus is on skill development.

Requirements

B2B, B2C sales experience preferred
Track record of meeting, exceeding goals, quotas
High need for achievement and competition, loves to compete and win
Enthusiastic, optimistic and certain of victory, unfazed by rejection
Coachable, listens to and implements advice from manager
Strong organization and time management skills
Easily builds rapport and establishes relationships with prospects
Listens patiently, will probe and clarify to get a real sense of customer's needs
Resourceful, goes over, under, around and through obstacles to achieve success
Must be located in the Phoenix, AZ metro area
Regular, reliable, and predictable attendance, along with consistent adherence to scheduled work hours, is an essential requirement of this position