Inside Sales Engineer

Davenport Machine•Rochester, NY

About The Position

Brinkman Products, Inc. is seeking an Inside Sales Engineer to support customers in the precision machining and manufacturing industries. The company encompasses Davenport Machine and CJ Winter, which manufacture proprietary products including Davenport multi-spindle screw machines, thread rolling attachments, thread rolls, and tooling. The role helps customers identify suitable equipment, tooling, and genuine replacement parts, while building lasting customer relationships. It combines technical problem-solving, customer service, and business development. Candidates with a strong mechanical or manufacturing background who want to develop technical sales skills will also be considered.

Requirements

  • Technical aptitude and an interest in machining, manufacturing, or mechanical systems.
  • Strong customer service, communication, and organizational skills.
  • Ability to read mechanical drawings and understand technical documentation.
  • Experience using ERP systems and Microsoft Office.
  • Self-motivated, detail-oriented, and able to take ownership and follow through.

Nice To Haves

  • Sales, applications engineering, estimating, or manufacturing experience.
  • Familiarity with CNC machining, screw machines, precision tooling, or machine components.
  • A strong mechanical or manufacturing background and interest in developing technical sales skills.

Responsibilities

  • Respond to customer inquiries regarding Davenport screw machines, tooling, and genuine replacement parts.
  • Develop quotations, review customer requirements, and recommend appropriate products and solutions.
  • Help customers identify replacement parts and tooling for their applications.
  • Interpret engineering drawings, technical specifications, and parts documentation.
  • Work with engineering, manufacturing, and production teams to confirm technical requirements, pricing, and delivery schedules.
  • Follow up on quotations and develop new business opportunities with existing and prospective customers.
  • Build relationships with customers, distributors, and manufacturing professionals.
  • Coordinate customer orders from initial inquiry through fulfillment.
  • Provide responsive, knowledgeable service to help customers minimize downtime and maintain productivity.

Benefits

  • Exceptional medical insurance for you and your family.
  • 10 company-paid holidays.
  • Paid vacation.
  • 401(k) plan with matching.
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