Inside Sales Engineer

Emerson•Shakopee, MN
•$70,000 - $74,000•Onsite

About The Position

This role is responsible for providing comprehensive support to sales representatives and customers, encompassing technical assistance, pre-sale, and post-sale activities. The Inside Sales Engineer will serve as the primary point of contact for customers and sales representatives, offering general technical support across all Rosemount products. A key aspect of this role is understanding customer needs, proactively offering suitable product alternatives, maximizing the scope of supply, and identifying opportunities for upselling additional options and complementary products. The position also involves supporting the outside sales force by aligning with account goals and strategies, communicating regularly about sales activities, and generating leads through active listening and probing for customer requirements.

Requirements

  • Bachelor's degree in Engineering
  • Zero (0) years of applicable experience
  • Legal authorization to work in the United States

Nice To Haves

  • Previous inside or outside sales experience
  • Previous related industry experience

Responsibilities

  • Provide total support to Rosemount sales representatives and their customers by providing technical support, pre-sale, and post-sale activities.
  • Act as the single point of contact for customers and sales representatives.
  • Provide general technical support on all Rosemount products.
  • Take ownership to understand the customer’s needs.
  • Effectively offer product alternatives for customers based on clear application requirements to best meet customer requirements and support sales objectives.
  • Maximize scope of supply.
  • Recognize that a customer of one product could also purchase other Rosemount products.
  • Demonstrate proactive selling of Rosemount products.
  • Identify opportunities for expanding the sale through additional options and complimentary products.
  • Support Rosemount sales force, specifically account goals and strategies.
  • Communicate regularly with outside sales force regarding sales activity.
  • Generate leads for the sales force through active listening and probing for customer requirements and opportunities.

Benefits

  • variety of medical insurance plans
  • dental coverage
  • vision coverage
  • Employee Assistance Program
  • 401(k)
  • tuition reimbursement
  • employee resource groups
  • recognition
  • flexible time off plans
  • paid parental leave (maternal and paternal)
  • vacation leave
  • holiday leave
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