Inside Sales Engineer

Emerson•Boulder, CO

2d•Onsite

About The Position

In this role, you will engage with customers, field sales, and service teams to understand application requirements, business objectives, and customer needs. You will provide technical application support and product expertise to help customers select, size, configure, and implement solutions aligned with their operational goals. You will support an increasingly automated quote-to-order process by reviewing complex opportunities, validating technical accuracy, resolving non-standard requirements, and guiding customers through order fulfillment. You will manage opportunity progression through customer follow-up, purchase order review, and coordination with internal stakeholders to ensure successful outcomes. You will build trusted customer relationships through responsive communication and a commitment to delivering an exceptional customer experience. You will utilize digital sales, quoting, and customer support tools to streamline processes, improve productivity, and enhance customer engagement. You will apply technical judgment to resolve customer inquiries, clarify requirements, and provide solutions for complex applications and opportunities. You will identify opportunities to expand customer engagement by recommending additional products, services, or solutions while continuously building knowledge of Emerson technologies, applications, and industries.

Requirements

Bachelor's degree in Engineering
Zero (0) to Two (2) or more years related experience – previous experience will be considered for potential higher-level initial role placement
Legal authorization to work in the United States without sponsorship now or in the future.

Nice To Haves

Experience in customer service, inside sales, technical sales, applications engineering, or customer-facing support roles.
Experience working with sales, service, or operations teams in a collaborative environment.
Knowledge of industrial automation, instrumentation, measurement technologies, or related industries.

Responsibilities

Engage with customers, field sales, and service teams to understand application requirements, business objectives, and customer needs.
Provide technical application support and product expertise to help customers select, size, configure, and implement solutions aligned with their operational goals.
Support an increasingly automated quote-to-order process by reviewing complex opportunities, validating technical accuracy, resolving non-standard requirements, and guiding customers through order fulfillment.
Manage opportunity progression through customer follow-up, purchase order review, and coordination with internal stakeholders to ensure successful outcomes.
Build trusted customer relationships through responsive communication and a commitment to delivering an exceptional customer experience.
Utilize digital sales, quoting, and customer support tools to streamline processes, improve productivity, and enhance customer engagement.
Apply technical judgment to resolve customer inquiries, clarify requirements, and provide solutions for complex applications and opportunities.
Identify opportunities to expand customer engagement by recommending additional products, services, or solutions while continuously building knowledge of Emerson technologies, applications, and industries.