Inside Sales Engineer

Carrier Enterprise•Knoxville, TN

7d•Hybrid

About The Position

Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. The Inside Sales Engineer will provide customer sales and support for Commercial contractor sales of HVAC equipment and HVAC parts, and supplies. This role is an exciting opportunity for a self-driven individual who will be responsible for working collaboratively with the commercial sales team as a technical advisor and product advocate. The successful candidate will be responsible for configuring, pricing, and quoting technical and financial solutions that position CE as a viable solution for the customer and marketplace. This position is eligible for performance-based bonuses and incentives.

Requirements

Bachelor’s Degree in Engineering/Technical Field or equivalent successful experience in a similar technical role.
Excellent interpersonal and communication skills.
3-5+ years of commercial HVAC engineering or applications experience, or technical knowledge of HVAC.

Nice To Haves

Proficiency in Microsoft Office Applications.
Ability to read architectural, mechanical, and electrical blueprints.
Basic understanding of electrical and mechanical control systems.
Maintain expert-level product knowledge and applications.
Strong communication, interpersonal, and organizational skills.
Proficiency with CRM/Database tools.
Experience working with contractors is highly desired.
Ability to handle multiple tasks in a fast-paced environment.
Strong problem-solving abilities with the competence to make recommendations.

Responsibilities

Respond to new business opportunities based on sales leads from Account or Sales Managers and generate quotes for commercial sales with assigned accounts.
Assist Account Managers and Sales Managers with new and existing accounts, and introduce new products to Engineers and Mechanical Contractors.
Complete bids, submittals, and take-offs based on plan reviews and specifications in support of commercial sales.
Follow up on quotes, bids, and submittals to finalize the sale.
Engage extensively with customers, manufacturers, and the sales team via phone and email.
Assist with training for our Commercial dealers as needed.
Resolve customer issues in alignment with the company’s mission, values, and financial objectives.
Identify and communicate customer needs and sales opportunities to drive future growth.
Travel as needed with the Sales Team to support presentations and trade show activities.