Inside Sales/Customer Service Representative
JENSEN INFRASTRUCTURE•Fontana, CA
•$22 - $25•Onsite
About The Position
The Inside Sales/Customer Service Representative is a key position at Jensen Precast, working in an exciting and diverse environment interacting with contractors, engineers, and project managers. This role involves taking orders and building relationships with local customers primarily over the phone. Reporting to the Sales Manager, the representative will collaborate with the Sales team, Dispatch, and the Engineering team.
Requirements
- Enthusiastic and motivated in a fast-paced environment.
- Ability to work with a diverse customer pool.
- Skilled in multi-tasking.
- Customer service experience.
- Construction background.
- Experience with an ERP system and understanding of its fundamentals.
- Commitment to not taking shortcuts.
- Safety conscious.
Responsibilities
- Answering inbound phone calls from customers looking for product quotes, purchases, or other inquiries.
- Assisting with all walk-in customers and sales calls.
- Producing quotations using the Enterprise Resources Planning Software (ERP).
- Coordinating order processing with Project Managers, Customer Service Representatives and Outside Sales team.
- Assisting Outside Sales Representatives and Customer Service Representatives with post-sale customer support, submittal information and order entry.
Benefits
- medical
- dental
- vision
- life insurance
- disability insurance
- PTO
- 401k with a Company match
- annual incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
