Inside Sales Coordinator

LKQ Corporation•Santa Fe Springs, CA

29d•Onsite

About The Position

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career! Pay Rate $17.50 Plus Great BENEFITS!!! Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services. May also be responsible for duties aligned with shipping and/or receiving, processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock in the warehouse.

Requirements

Strong customer service background and be able to communicate effectively.
High School Diploma/GED.
1+ years of related experience required.
Bilingual English/Spanish-Fluency.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Basic computer skills.
Basic messages communicated orally.
May write brief messages and keep simple records.
May explain and offer guidance on routine procedures.
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
Decisions generally affect own job or assigned functional area.
Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Prioritize assigned and routine tasks.
Handle appropriately.

Nice To Haves

College coursework or degree.
Prior automotive experience and knowledge of automotive parts.

Responsibilities

Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience.
Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
Prospect and develop relationships with potential customers to cultivate new business.
Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
Advise customers on substitution or modification of part when part requested is not available.
Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
Coordinate orders from the warehouse to ensure customers’ orders are ready in a timely fashion to achieve an excellent level of customer service.
Sort and place parts and supplies on racks, shelves, or in bins according to predetermined sequence.
Maintain orderliness and housekeeping of assigned work areas.
Maintain orderly files and clean records of all transactions, as well as an accurate cash drawer.
Assume other duties as assigned.