Inside Sales Coordinator

Baker Roofing Company•Apex, NC

1d•Hybrid

About The Position

Inside Sales Coordinator is responsible for placing outbound phone calls, texts, and/or emails to prospective customer and/or existing customers. The purpose is to generate customer interest and set up an appointment for Baker Sales Professional to meet with them to discuss Baker Roofing offerings. Utilizing this information, the coordinator will set up this information in the Customer Relationship Management (CRM) tool as well as setting the appointment for the Sales Professional.

Requirements

Minimum High School Graduate/ College Preferred
Minimum of 1 year outbound sales/appointment setting
Must speak English fluently
Experienced with Microsoft Outlook, Word, Excel at an intermediate level
Excellent written and verbal communication skills
Strong interpersonal skills and ability to work effectively with peers, clients, vendors, and a wide range of people with diverse cultural backgrounds
Possess a motivated and professional attitude
Ability to work independently, handle multiple tasks simultaneously and access all responsibilities for priority
Accuracy in CRM updates and the assignment of work to other individuals within the company

Nice To Haves

Driver License: Preferred

Responsibilities

Manage lead files and prioritize appropriate steps to ensure maximize utilization
Communicate with customers as it relates to job function – Baker offerings, scheduling, follow-through
Ability to simultaneously work within CRM/Salesforce/Excel/other
Assist in scheduling of sales persons
Work within a team with a cooperative spirit
Notify management of trends or issues with the customer interaction process
Work schedule flexibility (occasional work from home)
Ability to adapt to changing work processes
Other clerical tasks as needed and requested