Inside Sales Coordinator

GMS•Jessup, MD

50d•Onsite

About The Position

The T&F Coordinator is responsible for the accurate and efficient processing, procurement, and delivery coordination of various tool, fastener, firestop, safety and miscellaneous building material orders to CBSI’s customers. This position requires managing effective and professional relationships with customers, the sales team and vendors. This position incorporates a customer service representative, inside sales contact, and purchaser. It requires the ability to operate in a fast-paced environment while managing multiple tasks simultaneously. The T&F Coordinator position requires excellent oral and written communication skills, familiarity with computers (word and excel), ability to type effectively, and an aptitude for pricing.

Requirements

Experience with commercial building materials is most helpful to success in this position.
Candidates must have a positive attitude and professional appearance.
This position requires excellent verbal and written communication skills and the ability to grow relationships in a business environment.
The ideal candidate will have a track record of balancing multiple priorities, successfully, in a business environment.

Nice To Haves

Prior leadership experience will be given preference but is not required.
Geographic knowledge of the Greater Washington DC area is also helpful, but not required.

Responsibilities

Accurately process and enter customer orders
Effectively communicate receipt of orders with sales team and customers
Ensure accuracy of every order
Effectively communicate delivery information to customers
Establish and grow relationships with customers
Participate in available training to grow consultative sales with problem solving solutions
Procure items as needed for orders
Ensure accurate and timely receiving of product
Manage professional vendor relationships and ensure value
Assist purchasing team in managing stock levels
Actively participate in cycle counts, quarterly and annual inventories
Monitor sales and advise purchasing team
Transfer product as needed and ensure accuracy
Accurately process and track customer tool repairs
Effectively communicate repair times and costs with customers
Assist all CBSI locations with T&F items
Arrange will call orders at all locations as required
Manage deliveries of smaller items as required
Ensure all orders are accurate and invoiced promptly
Ensure all product is received and paperwork processed upon receipt