Sr Inside Sales Consultant (Remote)
Cengage Group•Virtual US PA, PA
•$25 - $30•Remote
About The Position
At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. As a Sr Digital Inside Sales Consultant at Cengage, you will play a pivotal role in our digital expansion initiatives. You will work with inbound digital marketing leads and optimize print-to-digital opportunities.
Requirements
- 3–5 years of experience in customer success, account management, or educational technology implementation.
- Proven track record to lead onboarding and training programs for institutional clients.
- Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption.
- Proficiency in analyzing usage data, identifying risk signals, and accomplishing intervention strategies.
- Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms.
- Experience handling multiple accounts simultaneously and driving expansion opportunities within existing portfolios.
Responsibilities
- Owning print renewals and identifying top print opportunities each quarter for digital conversion.
- Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities.
- Conducting sales demos using our digital content platforms like CIMA and ExamReady.
- Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings.
- Handing off converted digital accounts to the Customer Success Manager.
Benefits
- Comprehensive and rewarding Total Rewards package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
