Inside Sales Consultant

Sysco • Regina, SK

2d • Hybrid

About The Position

Sysco is seeking an Inside Sales Consultant to articulate and demonstrate the Sysco value proposition to engage and onboard new customers. This role focuses on increasing customer share of wallet, improving sales mix, and managing customer relationships through the CRM tool (Sysco 360). The consultant will manage various order management channels, including Phone, Email, and eCommerce, with a minimum of 50% focus on eCommerce. Key responsibilities include developing and retaining an account portfolio for profitable sales growth, resolving customer issues to ensure a positive experience, analyzing customer needs and market trends, and staying informed about market conditions and product innovations. The role also involves proactive learning and development to enhance consultative selling skills and product knowledge, as well as managing credit and accounts receivables. This position typically works traditional business hours, but hours may vary based on customer needs, and additional hours may be required. The role also requires compliance with Sysco's Food Safety Policy and procedures, a commitment to safe work practices with minimal environmental impact, and reporting of hazards and incidents. Other duties may be assigned.

Requirements

• Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool
• Completion of post-secondary education or equivalent experience.
• Strong communication and customer service skills; ability to effectively communicate with internal and external teams
• Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
• Proactive, self-directed, with the ability to structure a weekly schedule to be successful
• Intermediate proficiency with Microsoft Office Suite and eCommerce concepts
• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
• Flexible work schedule, including Sundays and holidays.
• Valid driver’s license with access to a vehicle may be required as there will be some local ad-hoc travel
• Experience in sales or an equivalent in the food service industry preferred by not required.

Nice To Haves

• Experience in sales or an equivalent in the food service industry preferred, but not required

Responsibilities

• Articulate and demonstrate the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions
• Increase customer share of wallet and improve sales mix
• Manage an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management
• Develop account portfolio, and retain customer accounts to achieve profitable sales growth within assigned territory
• Problem solving to resolve customer issues and ensure a positive customer experience
• Evaluate customer business needs and analyze market trends to develop customer centric product and service solutions
• Be informed of market conditions, product innovations, and competitors' products, and sales; share information with customers as part of value-added services provided
• Take a proactive approach to owning learning/development and actively participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge
• Credit and Accounts Receivables management
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Perform other duties as assigned.

Benefits

• Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
• Short-Term and Long-Term Disability
• Life Insurance
• Voluntary Optional Insurance
• Parental Leave Plan
• Company Pension Plan
• Group RRSP & TFSA
• Employee and Family Assistance
• Stock Purchase Plan
• Maple Virtual Care
• Unlimited on-line learning
• Sysco product discounts
• Preferred vendor discounts
• Associate Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree