Inside Sales Associate
About The Position
At Affiliated Parts, our mission is simple: to provide the best customer service and highest quality parts to our customers. We specialize in providing top-quality parts to HVAC contractors and building engineers and we're committed to providing our customers with the highest level of customer service possible. We take pride in our passionate and knowledgeable staff who are always ready to help you find the right parts for your HVAC systems. With quick shipping and competitive pricing, we're dedicated to making your experience with us as easy and stress-free as possible. We are currently seeking the right individual to fill a need for an Inside Sales Associate in our Elmhurst location. This position is responsible for interacting with customers through phone and email, creating quotes, and processing orders. As the Inside Sales Associate, you will report to the Sales Manager.
Requirements
- Great customer service and communication skills
- Demonstrate active listening skills to add value to customer and internal interactions.
- Ability to learn and manage several different computer applications
Nice To Haves
- 1-3 years of inside sales/customer service experience a plus
- Degree in business, communication, engineering, or related field a plus
Responsibilities
- Provide ongoing customer support via phone and email to assist new and existing customers with their requests in a timely manner
- Create quotes via our order entry system to send to customers efficiently
- Manage customer orders via the order entry System to ensure efficient delivery of products
- Work closely with other members of the sales team, as well as coordinating with the operations team
- Learn and become proficient in HVAC equipment nomenclature and parts identification
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
