Inside Sales Associate

REXEL•Burnaby, BC

7d•CA$64,000 - CA$70,000•Onsite

About The Position

Directly service customers via phone & email on a daily basis. Process orders, inquiries & quotations every day. Consistently achieve a high level of customer service. Confirm stock availability and suggest alternatives as required. Make follow-up calls to customers on all quotations. Make at least four (4) outbound calls per day to various customers to solicit additional business. Assist customers with any inquiries regarding ecommerce.

Requirements

1-2 years of prior inside/counter sales experience
Proven ability to communicate effectively and build customer relationships
Ability to prioritize multiple tasks and work well under pressure while maintaining a good attitude
Strong interpersonal skills and an ability to impart knowledge

Responsibilities

Directly service customers via phone & email on a daily basis.
Process orders, inquiries & quotations every day.
Consistently achieve a high level of customer service.
Confirm stock availability and suggest alternatives as required.
Make follow-up calls to customers on all quotations.
Make at least four (4) outbound calls per day to various customers to solicit additional business.
Assist customers with any inquiries regarding ecommerce.