Inside Sales Associate | Technology & Security Solutions

The Staff Pad • Chicago, IL

4d • Onsite

About The Position

The Staff Pad has partnered with a leading distributor of security, low-voltage, and technology solutions to identify an Inside Sales Associate for their Chicago, IL location. This is an excellent opportunity for a customer-focused sales professional who enjoys building relationships, solving problems, and helping customers find the right solutions for their business. The Inside Sales Associate serves as a trusted resource for customers by providing product expertise, managing sales opportunities, and delivering exceptional customer experience across multiple communication channels.

Requirements

• Associate degree or equivalent combination of education and relevant sales experience preferred
• Minimum of 3 years of experience in inside sales, business development, account management, customer service, or a related field
• Experience within low-voltage systems, security products, surveillance, access control, electrical distribution, technology solutions, or a related industry is highly preferred
• Strong interpersonal and relationship-building skills
• Excellent verbal and written communication abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and critical-thinking skills
• Proficiency with CRM platforms, ERP systems, Microsoft Office, and other business software tools
• Self-motivated with the ability to work independently while contributing to a collaborative team environment
• Commitment to delivering exceptional customer service and support

Responsibilities

• Build and maintain strong relationships with existing customers while identifying opportunities to expand business
• Prospect and engage new customers through outbound calls, email outreach, referrals, and other business development activities
• Follow up on leads, quotes, and open opportunities to maximize sales conversions
• Provide product recommendations and technical guidance based on customer needs
• Serve as a primary point of contact for customer inquiries, orders, and service requests
• Resolve customer concerns professionally and proactively while ensuring a positive customer experience
• Utilize CRM and ERP systems to document activities, manage opportunities, and maintain accurate customer records
• Collaborate with operations, purchasing, logistics, and accounting teams to ensure seamless order fulfillment
• Stay informed on industry trends, emerging technologies, and product offerings through ongoing training and professional development
• Consistently achieve sales, margin, and customer engagement goals established by leadership
• Maintain accurate pricing, order, and customer information while adhering to company policies and procedures
• Support branch initiatives and contribute to overall team success

Benefits

• Competitive base salary with incentive opportunities
• Comprehensive medical, dental, and vision benefits
• Retirement savings and company-sponsored financial programs
• Professional development, product training, and career advancement opportunities
• Stable, growth-oriented organization with a strong reputation in the industry
• Collaborative culture focused on customer success, continuous improvement, and employee growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree