Inside Solutions Sales Engineer

Caterpillar Inc. • Griffin, GA

4d • $89,210 - $133,810 • Onsite

About The Position

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! Caterpillar’s Electric Power Division has an open opportunity as an Inside Solutions Sales Engineer. The Inside Solutions Sales Engineer will manage activities by coordinating information alignment between customers (demand management) and internal organizations (supply management).

Requirements

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Nice To Haves

• Mechanical or electrical engineering degree is highly desired.
• Advanced skill with spreadsheet functionality and/or data visualization tools.
• Mechanical inclination / intuitive understanding of mechanical systems.
• Detail & precision-oriented personality.

Responsibilities

• Answer product availability inquiries or requests for custom quotes – often gathering pertinent information from the customer.
• Develop and support customer relationships to foster new prospects and find opportunities to introduce the organization's products and services.
• Gather and align demand information from various sources and ensure accurate / current forecast information is available to the execution team.
• Gather and keep updated open manufacturing capacity and process limitations to ensure accurate / current visibility to supply availability.
• Drive and Track forecast alignment with supply availability – develop process / tools to do so efficiently.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level