Inside Property Adjuster - In Office / Hybrid - Atlanta, GA

Allstate • Atlanta, GA

8d • Hybrid

About The Position

This is an IN-OFFICE Hybrid Trainee role in the Allstate Atlanta office. As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Working from our Atlanta office, your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. This communication will take place through different channels, including voice calls, email, and text messages. This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims.

Requirements

• 1+ years of previous customer service experience required
• Ability to assess property damages and accurately determine claim coverage
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely
• Ability to work independently and manage time efficiently in a virtual work environment
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
• Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating when working from home
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload

Nice To Haves

• Previous industry experience is highly desired
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred

Responsibilities

• Virtually inspecting damages
• Investigating coverage
• Preparing estimates
• Settling claims promptly and accurately
• Interacting with customers, contractors, and vendors through various software platforms
• Communicating through voice calls, email, and text messages
• Assessing property damages and accurately determining claim coverage
• Negotiating claims settlements with customers, vendors, third party carriers and claimants
• Executing policies along policy agreements
• Ensuring timely and accurate documentation is completed in a claims system

Benefits

• Time off
• Healthcare
• Retirement
• Competitive pay
• Support for continuous development and career advancement
• Flexibility in scheduling
• Time off policy that helps support work/life balance
• Initial and ongoing training
• 401K/pension
• Education reimbursement
• Programs to help you balance work with the rest of your life
• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
• Monthly connectivity reimbursement for internet costs when working from home

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed