Inside Account Manager-Career Launching Opportunity - Toledo OH

ANTONIO SOFO & SON•Toledo, OH

About The Position

Sofo Foods is hiring an Inside Account Manager in Toledo, Ohio. This career-launching sales and customer service role supports restaurant customers and helps them succeed. The Inside Account Manager works directly with customers and partners with experienced Outside Account Managers to manage accounts, process orders, and identify opportunities to grow sales. No extensive sales experience is required. Sofo Foods provides hands-on training and ongoing professional development to help prepare the successful candidate for a potential next step as an Outside Account Manager.

Requirements

Ability to take initiative, work independently, and contribute to a team.
Strong multitasking, problem-solving, and organizational skills.
Excellent written and verbal communication skills, including professional communication with customers and coworkers by phone and email.
Computer proficiency, including email, spreadsheets, and data entry, and ability to learn sales software.
Positive attitude, strong work ethic, and desire to succeed.

Nice To Haves

Bachelor's degree in Business, Marketing, Sales, or a related field.
Previous customer service or inside sales experience.
Restaurant or foodservice industry experience.

Responsibilities

Serve as a primary point of contact for customers, providing responsive, friendly service to meet their day-to-day needs.
Manage assigned customer accounts and identify opportunities to increase sales and strengthen customer relationships.
Work with customers and the sales team to support customer satisfaction and resolve questions or concerns.
Accurately enter customer food orders into the sales order system.
Participate in sales meetings and training sessions to stay informed about products, services, and industry trends.
Partner with Outside Account Managers to support their customers, strengthen accounts, and drive sales growth.