About The Position

Kinetic, a business unit of Uniti, is seeking a high-energy, results-oriented Inside Account Executive – Business Renewals to join its B2B team. The position serves as the voice of Kinetic for business clients, helping ensure they have reliable fiber, voice, and cloud solutions. The role focuses on nurturing long-term partnerships, growing revenue through strategic upselling, and securing account renewals. The Inside Account Executive manages a portfolio of B2B accounts, identifies opportunities to expand or upgrade services, and oversees the contract renewal lifecycle. The role also conducts account reviews to demonstrate network value and works with Sales Engineering and Support teams to support service delivery and resolve technical inquiries.

Requirements

  • At least 3 years of experience in telecommunications, ISP, or technology sales or account management.
  • A proven track record of meeting or exceeding B2B expansion, upselling, and retention targets.
  • Ability to manage complex contract renewals and present technical value propositions to business owners and IT directors.
  • Experience managing a sales pipeline and forecasting in CRM platforms such as Salesforce.
  • Valid driver’s license.

Nice To Haves

  • Knowledge of fiber-optic connectivity and VoIP.

Responsibilities

  • Manage a portfolio of B2B accounts and act as a dedicated consultant to understand clients’ operational needs.
  • Identify opportunities to expand or upgrade client services, including high-speed fiber, SD-WAN, and hosted voice.
  • Proactively manage contract renewals, mitigate customer churn, and support long-term client loyalty.
  • Conduct account reviews to demonstrate the reliability and value of Kinetic’s network and align technology with clients’ growth plans.
  • Coordinate with Sales Engineering and Support teams to facilitate service delivery and resolve complex technical inquiries.

Benefits

  • Competitive base salary with an aggressive commission structure for upselling and renewals.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Health and flexible savings account.
  • Life and AD&D, spousal life, and child life insurance plans.
  • Educational assistance plan.
  • Professional development opportunities.
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