Inplant Manager
INX International Ink Co.•Kapolei, HI
•$75,000 - $80,000
About The Position
INX International is seeking an Inplant Manager to work at a customer site as a liaison between INX and the customer. The role maintains the on-site ink room and makes ink, while providing technical service, color matching, ink production, and dispensing. The manager also directs and supports INplant Technicians, maintains customer relationships and satisfaction, and ensures technical issues are communicated, resolved, and documented. The position includes operational support and inplant quality audits.
Requirements
- High school diploma or GED equivalent.
- Excellent verbal, written, reading-comprehension, and math skills.
- Proficiency with Microsoft Suite programs and other computer skills.
- 2 to 5 years of experience in the ink industry.
- 1 to 3 years of supervisory experience.
- Ability to perform technical service, match colors effectively, and pass a color vision test.
- Ability to manufacture ink batches under 100 lbs and perform quality control on incoming and site-manufactured ink batches.
- Ability to manage inventory, record-keeping, and housekeeping.
Nice To Haves
- College degree.
- Previous laboratory, inplant, or warehouse experience.
- Customer service skills.
- SAP knowledge.
Responsibilities
- Perform technical service, color matching, ink production, and ink dispensing.
- Manufacture batches of ink under 100 lbs.
- Perform quality-control tests on incoming and site-manufactured batches.
- Manage inventory and monthly consignment counts.
- Maintain customer satisfaction through superior service and maintain sound customer relations.
- Ensure customer technical problems are understood, resolved promptly, and appropriately documented.
- Direct, coordinate, and plan the activities of INX Inplant Technicians.
- Communicate and train Inplant Technicians on operational procedures and ensure procedures are understood and implemented.
- Provide continued operational support and conduct inplant quality audits.
- Maintain records and housekeeping.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Pet insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- 401(k)
- Paid Volunteer Time Off
- Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
