Innovation Strategy Specialist

Thomson Reuters•Eagan, MN

1d•$100,100 - $185,900

About The Position

The Innovation Strategy Specialist is a strategic partner and go-to-market leader in the Corporates, Customer Experience organization, working closely with strategic customers and pursuits across Legal, Tax, and Risk. The role helps customers navigate technology-driven transformation and AI solutions by redefining critical customer moments and delivering coordinated, outcome-focused engagement strategies. This individual contributor also serves as the team lead for consulting-style and pre-sales engagements. In partnership with account directors and sales leadership, the specialist structures account and deal strategies, scopes customer moments and desired outcomes, mobilizes experts across Thomson Reuters, and oversees execution. The role focuses on high-priority opportunities and requires executive-level credibility, strong insight, and the ability to turn ideas into business outcomes. The specialist diagnoses customer needs and transformation readiness, builds executive relationships, develops customer value cases, and translates engagement learnings into evidence-based input for Product, Sales, and go-to-market leaders. The role also helps establish repeatable playbooks and raise standards for customer engagement.

Requirements

12+ years of experience, including Director-level leadership or above at a management or strategy consulting firm, or Director-level leadership or above at a leading software company with responsibility for leading pre-sales engagements.
Track record of leading complex, high-pressure, executive-facing engagements and delivering client outcomes.
Ability to orchestrate people and resources around customer needs, directing cross-functional experts, product, delivery, finance, and sales teams across engagements from qualification through negotiation, delivery, renewal, and expansion.
Strong business and financial acumen, including the ability to understand ROI models and business cases and position solutions in terms of customer value and decision criteria.
Strong critical thinking and ability to structure complex, unfamiliar problems, form a clear point of view from incomplete information, and turn customer insight into practical conclusions.
Record of raising standards of excellence and experimenting with new ways to engage customers and deliver work.
Ability to influence senior stakeholders without formal authority and establish credibility with executive audiences through insight, communication, and results.
Excellent written and verbal communication skills, including presenting clearly and confidently to executive audiences and telling compelling, evidence-based stories.
Ability to motivate others, lead by example, and contribute energy and curiosity to a team.
Passion for technology and its value, particularly the impact of AI on Legal, Tax, and Risk professionals.

Nice To Haves

Experience working with corporate legal departments, tax functions, or risk and compliance teams.
Familiarity with competitive landscape analysis in professional information markets.
Experience working across Go to Market, Product, and Marketing in a matrixed environment.

Responsibilities

Identify and scope critical moments in customers’ and prospects’ AI transformation journeys; define goals, objectives, outcomes, and the target customer experience.
Partner with account directors and sales leadership to develop strategies for high-priority accounts and pursuits across Legal, Tax, and Risk.
Assess renewal risks, plan for expansion, design win-back strategies, and plan to grow customer footprint and displace or defend against competitors.
Diagnose customer goals, workflow pain points, budget dynamics, AI maturity, and decision criteria, then turn insights into a clear strategic point of view.
Map decision-makers and influencers and build executive relationships to support new relationships, existing relationships, and win-back efforts.
Lead pre-sales and strategic engagements by setting the approach, managing plans and stakeholders, and addressing stakeholder gaps, competitive threats, or misaligned expectations.
Identify and coordinate domain experts, product specialists, value and delivery leaders, and executives; oversee coordinated delivery of the engagement strategy.
Work with sales, value, and finance partners to quantify business value and express solutions in financial terms, incorporating the business case early.
Provide structured, evidence-based insight to Product, Sales, and go-to-market leaders on unmet needs, feature gaps, and new offering opportunities.
Capture successful approaches as repeatable playbooks and continuously raise standards for customer engagement.
Represent Thomson Reuters as a trusted transformation advisor and help customers understand how integrated solutions address their transformation challenges.

Benefits

Flexible work arrangements, including work from anywhere for up to 8 weeks per year.
Flexible vacation and paid time off, including two company-wide Mental Health Days and paid holidays.
Career development and continuous learning programs, including Grow My Way.
Health, dental, vision, disability, and life insurance.
401(k) plan with company match.
Tuition reimbursement.
Employee incentive programs and possible annual bonus based on enterprise and individual performance.
Headspace app access and resources for mental, physical, and financial wellbeing.
Two paid volunteer days annually and opportunities for pro-bono consulting and ESG initiatives.
Parental leave and sabbatical leave.
Flexible Spending and Health Savings Accounts.
Fitness reimbursement and Employee Assistance Program access.
Commuter benefits.
Adoption and surrogacy assistance.
Employee Stock Purchase Plan.
Optional hospital, accident and sickness insurance, and optional life and AD&D insurance.
Access to a 529 Plan.
Optional Group Legal Identity Theft Protection benefit.