Innovation Strategy Executive

Thomson Reuters•Frisco, TX
•$137,200 - $254,800

About The Position

The Innovation Strategy Executive is a strategic partner and go-to-market leader in the Corporates, Customer Experience organization. The role partners with strategic customers and pursuits across Legal, Tax, and Risk, helping customers navigate technology change and transformation using AI solutions. It shapes critical customer moments so customers and prospects can approach their transformation journeys with greater confidence. The position structures account and deal strategies with account directors and sales leadership, defines goals and outcomes for critical customer engagements, mobilizes experts across Thomson Reuters, and oversees delivery. It focuses on high-priority opportunities and requires executive-level engagement, strong individual execution, and the ability to lead consulting-style and pre-sales engagements as an individual contributor. Success depends on insight, stakeholder credibility, ecosystem-wide collaboration, and translating ideas into business outcomes.

Requirements

  • 12+ years of experience, including Director-level leadership or above at a management or strategy consulting firm, or Director-level leadership or above at a leading software company responsible for leading pre-sales engagements.
  • Experience leading complex, high-pressure, executive-facing engagements and a track record of delivering client outcomes.
  • Ability to orchestrate people and resources around customer needs, assembling and directing cross-functional teams across qualification, negotiation, delivery, renewal, and expansion.
  • Strong business and financial acumen, including the ability to understand ROI models and business cases and position solutions according to customer value and decision criteria.
  • Strong critical thinking skills and the ability to structure complex, unfamiliar problems, form a point of view from incomplete information, and reach practical conclusions.
  • A record of raising standards of excellence and experimenting with new approaches to customer engagement and delivery.
  • Ability to influence senior stakeholders without formal authority and earn credibility with C-suite and executive audiences through insight, communication, and results.
  • Excellent written and verbal communication skills, including presenting clearly and confidently to executive audiences and telling compelling, evidence-based stories.
  • Ability to motivate others, lead by example, and contribute energy and curiosity to building a strong team.
  • Passion for technology and its value, particularly the impact of AI on Legal, Tax, and Risk professionals.

Nice To Haves

  • Experience working with corporate legal departments, tax functions, or risk and compliance teams.
  • Familiarity with competitive landscape analysis in professional information markets.
  • Experience working across Go to Market, Product, and Marketing in a matrixed environment.

Responsibilities

  • Identify and scope critical moments in customers’ and prospects’ AI transformation journeys, setting team goals, objectives, outcomes, and the target customer experience.
  • Partner with account directors and sales leadership to structure strategies for high-priority accounts and pursuits across Legal, Tax, and Risk.
  • Assess renewal risks, plan for expansion, develop win-back strategies, and plan to grow customer footprint and displace or protect against competitors.
  • Diagnose customers’ transformation starting points, including goals, workflow pain points, budget dynamics, AI maturity, and decision criteria, and turn findings into a clear strategic point of view.
  • Map and engage executive-level decision-makers and influencers to open new relationships, grow existing relationships, and win back lapsed customers.
  • Lead consulting-style pre-sales and strategic engagements as an individual contributor, setting the approach, managing plans and stakeholders, and addressing stakeholder gaps, competitive threats, and misaligned expectations.
  • Identify and mobilize domain experts, product specialists, value and delivery leaders, and executives, and oversee coordinated delivery of engagement strategies.
  • Work with sales, value, and finance partners to quantify business value and express solutions in financial terms, incorporating the business case early in the engagement.
  • Provide structured customer insight to Product, Sales, and go-to-market leaders on unmet needs, feature gaps, and new offering opportunities.
  • Capture effective approaches as repeatable playbooks and continually raise the standard of customer engagement excellence.
  • Represent Thomson Reuters as a trusted transformation advisor, showing how integrated solutions address customer transformation challenges and demonstrating credibility through outcomes.

Benefits

  • Flexible work arrangements, including work from anywhere for up to 8 weeks per year.
  • Flexible vacation and paid time off, including paid holidays and two company-wide Mental Health Days.
  • Access to the Headspace app and resources for mental, physical, and financial wellbeing.
  • Retirement savings plan with company match.
  • Tuition reimbursement and career development and continuous-learning programs.
  • Employee incentive programs and possible annual bonus based on enterprise and individual performance.
  • Health, dental, vision, disability, and life insurance.
  • Parental leave and sabbatical leave.
  • Flexible Spending and Health Savings Accounts.
  • Fitness reimbursement and access to an Employee Assistance Program.
  • Commuter benefits.
  • Adoption and surrogacy assistance.
  • Employee Stock Purchase Plan.
  • Two paid volunteer days annually and opportunities to participate in pro-bono consulting and ESG initiatives.
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