Innovation Strategy Executive

Thomson Reuters•Eagan, MN

About The Position

The Innovation Strategy Executive is a strategic partner and go-to-market leader in the Corporates, Customer Experience organization, supporting strategic customers and pursuits across Legal, Tax, and Risk. The role helps customers navigate technology change and AI-enabled transformation by shaping critical customer moments and guiding teams through high-priority opportunities. Working with account directors and sales leadership, the executive structures account and deal strategies, defines engagement goals and outcomes, mobilizes experts across Thomson Reuters, and oversees delivery of coordinated strategies. The role operates at an executive level to build and deepen customer relationships, support new and existing opportunities, and win back customers. This is an individual-contributor role that also serves as team lead for consulting-style pre-sales and strategic engagements. Success depends on strong insight, the ability to orchestrate expertise across an ecosystem, credibility with stakeholders, and translating ideas into business outcomes. The executive also brings structured customer learning to Product, Sales, and go-to-market leaders and develops repeatable playbooks that raise the standard of customer engagement.

Requirements

12+ years of experience, including Director-level leadership or above at a management or strategy consulting firm, or Director-level leadership or above at a leading software company responsible for leading pre-sales engagements.
Experience leading complex, high-pressure, executive-facing engagements and delivering client outcomes.
Ability to assemble and direct cross-functional teams across an engagement, from qualification through negotiation, delivery, renewal, and expansion, and keep them aligned under pressure.
Strong business and financial acumen, including the ability to understand ROI models and business cases and position solutions around customer value and decision criteria.
Strong critical thinking and ability to structure complex, unfamiliar problems, form a point of view from incomplete information, and translate customer insight into practical conclusions.
Demonstrated ability to raise standards of excellence and experiment with new ways of engaging customers and delivering work.
Ability to influence senior stakeholders without formal authority and earn credibility with executive audiences through insight, communication, and results.
Excellent written and verbal communication skills, including clear, confident presentations and compelling, evidence-based storytelling for executive audiences.
Ability to motivate and lead by example, bringing energy, curiosity, and high standards to a team.
Passion for technology and its value, particularly the impact of AI on Legal, Tax, and Risk professionals.

Nice To Haves

Experience working with corporate legal departments, tax functions, or risk and compliance teams.
Familiarity with competitive landscape analysis in professional information markets.
Experience working across go-to-market, Product, and Marketing in a matrixed environment.

Responsibilities

Identify and scope critical moments in customer and prospect AI transformation journeys; define team goals, objectives, outcomes, and target customer experiences.
Develop account and deal strategies with account directors and sales leadership for high-priority Legal, Tax, and Risk accounts and pursuits.
Assess renewal risks, plan for expansion, develop win-back strategies, and plan to grow customer footprint and protect against or displace competitors.
Diagnose customers’ goals, workflow pain points, budget dynamics, AI maturity, and decision criteria, and translate findings into a clear strategic point of view.
Map executive decision-makers and influencers and help build new relationships, grow existing relationships, and win back lapsed customers.
Lead pre-sales and strategic engagements, setting the approach, managing plans and stakeholders, and addressing risks such as stakeholder gaps, competitive threats, and misaligned expectations.
Identify and mobilize domain experts, product specialists, value and delivery leaders, and executives; coordinate their work and oversee strategy delivery.
Partner with sales, value, and finance teams to quantify business value and express solutions in financial terms, incorporating business cases early in the engagement.
Provide evidence-based customer insights to Product, Sales, and go-to-market leaders about unmet needs, feature gaps, and potential offerings.
Capture successful approaches as repeatable playbooks and continually improve engagement standards.
Represent Thomson Reuters as a trusted transformation advisor and demonstrate how integrated solutions address customer challenges through outcomes.

Benefits

Flexible work arrangements, including work from anywhere for up to 8 weeks per year.
Flexible vacation and paid time off, including two company-wide mental health days and paid holidays.
Access to the Headspace app and resources for mental, physical, and financial wellbeing.
Retirement savings plan with company match.
Tuition reimbursement.
Employee incentive programs and potential annual bonus based on enterprise and individual performance.
Two paid volunteer days annually and opportunities for pro-bono consulting and ESG initiatives.
Health, dental, vision, disability, and life insurance.
Parental leave and sabbatical leave.
Flexible Spending and Health Savings Accounts.
Fitness reimbursement and access to an Employee Assistance Program.
Optional hospital, accident and sickness insurance; optional life and AD&D insurance.
Group Legal Identity Theft Protection benefit.
Access to a 529 Plan and commuter benefits.
Adoption and surrogacy assistance.
Employee Stock Purchase Plan.
Inclusive, flexible work environment and career development and learning programs.