Innovation and Growth Manager

ITW•Glenview, IL

2d•Onsite

About The Position

ITW Commercial Construction North America (CCNA), a division of ITW, is seeking an Innovation and Growth Manager to join their team in Glenview, IL. This role will lead a team of marketing professionals and serve as the strategic link between customer insights, market trends, and innovation strategy to maximize the potential of Customer-Back Innovation (CBI) within CCNA’s Anchors business. ITW is a Fortune 300 global manufacturer with a long history of delivering innovative solutions across various industries. CCNA focuses on fastening and concrete flatwork solutions for professional contractors.

Requirements

Bachelor’s degree in Business, Marketing, or similar discipline required.
8+ years in progressive marketing leadership in a fragmented market, including strategic marketing and new product development.
Demonstrated ability to build teams, develop key talent, and deliver great results through team members.
Proven track record in developing and driving strategic innovation roadmaps that drive growth.
Consistent demonstration of 80/20 principles and aggressive growth mindset, with commitment to use and drive the ITW Toolbox and principles.
Exceptional interpersonal, communication, and presentation skills, with ability to influence and collaborate across all levels of the organization.
Expertise in market research, VOC, and analytics, strong communication and storytelling with data.
Ability to listen and observe to truly understand customers' experiences and insights, knows how to navigate the grey zone, thrives in ambiguity and has an innate curiosity.
Strategic thinker with ability to connect insights to business outcomes.
Willingness to travel 35% or more of the time.
Proficient in Microsoft Office and business intelligence/reporting tools.

Nice To Haves

Construction industry experience preferred.

Responsibilities

Lead and promote a culture of innovation and drive ITW’s Customer-Back Innovation (CBI) Framework to gain and/or retain value-added differentiation in key markets.
Define and implement clear governance and measurement of the full CBI process.
Drive the Voice of Customer (VOC) process for clear understanding of customer pain points through primary research techniques.
Identify and prioritize new applications for current CCNA products through discovery with contractors, builders, distributors, and OEM partners.
Leverage the ITW CBI Framework to drive and govern the division’s strategic pipeline and ensure critical alignment with the division’s growth strategies.
Deliver on Customer-Back Innovation revenue targets.
Surface and define Targeted Selling (L1) and Core Market Expansion (L2) action plans.
In collaboration with Engineering, deliver a high-impact opportunity list that increases the quality and capacity of CBI projects, feeding into a high-impact pipeline.
Develop strategic innovation roadmaps by extracting customer needs and utilizing a disciplined Stage Gate process to drive results.
Accelerate profitable growth by maximizing penetration and value from existing products and customer relationships through disciplined execution.
Drive sustainable growth by expanding how and where existing products are used within core markets and customer segments.
Deliver a growth plan centered around priority initiatives.
Evaluate where to play and how to win through assessment of attractive sub-segments, identifying viable growth opportunities, developing differentiated value propositions and validating against customer pain-points.
Lead, identify, and develop talent to maximize individual, team, and organizational effectiveness.
Coach team through feedback, development planning, and performance management to develop team members and contribute to ITW’s talent pipeline.
Foster a culture of engagement, inclusion, and accountability, and drive an aggressive growth mindset through collaborative problem-solving and utilizing ITW values.
Additional responsibilities as assigned.