Innovation and Growth Manager

ITWGlenview, IL
Onsite

About The Position

ITW Commercial Construction North America (CCNA), a division of ITW, is seeking an Innovation and Growth Manager to join their team in Glenview, IL. This role is responsible for leading a team of marketing professionals and serving as the strategic link between Voice of Customer (VOC) insights, market trends, and innovation strategy to maximize Customer-Back Innovation (CBI) potential within CCNA’s Anchors business. The company, ITW, is a Fortune 300 global manufacturer with a long history of delivering innovative solutions across various industries.

Requirements

  • Bachelor’s degree in Business, Marketing, or similar discipline required.
  • 8+ years in progressive marketing leadership in a fragmented market, including strategic marketing and new product development.
  • Demonstrated ability to build teams, develop key talent, and deliver great results through team members.
  • Proven track record in developing and driving strategic innovation roadmaps that drive growth.
  • Consistent demonstration of 80/20 principles and aggressive growth mindset, with commitment to use and drive the ITW Toolbox and principles.
  • Exceptional interpersonal, communication, and presentation skills, with ability to influence and collaborate across all levels of the organization.
  • Expertise in market research, VOC, and analytics, strong communication and storytelling with data.
  • Ability to listen and observe to truly understand customers' experiences and insights, knows how to navigate the grey zone, thrives in ambiguity and has an innate curiosity.
  • Strategic thinker with ability to connect insights to business outcomes.
  • Willingness to travel 35% or more of the time.
  • Proficient in Microsoft Office and business intelligence/reporting tools.

Nice To Haves

  • Construction industry experience preferred.

Responsibilities

  • Lead and promote a culture of innovation and drive ITW’s Customer-Back Innovation (CBI) Framework to gain and/or retain value-added differentiation in key markets.
  • Define and implement clear governance and measurement of the full CBI process.
  • Drive the Voice of Customer (VOC) process for clear understanding of customer pain points through primary research techniques.
  • Identify and prioritize new applications for current CCNA products through discovery with contractors, builders, distributors, and OEM partners.
  • Leverage the ITW CBI Framework to drive and govern the division’s strategic pipeline and ensure critical alignment with the division’s growth strategies.
  • Deliver on Customer-Back Innovation revenue targets.
  • Surface and define Targeted Selling (L1) and Core Market Expansion (L2) action plans.
  • In collaboration with Engineering, deliver a high-impact opportunity list that increases the quality and capacity of CBI projects, feeding into a high-impact pipeline.
  • Develop strategic innovation roadmaps by extracting customer needs and utilizing a disciplined Stage Gate process to drive results.
  • Accelerate profitable growth by maximizing penetration and value from existing products and customer relationships through disciplined execution.
  • Drive sustainable growth by expanding how and where existing products are used within core markets and customer segments.
  • Deliver a growth plan centered around priority initiatives.
  • Evaluate where to play and how to win through assessment of attractive sub-segments, identifying viable growth opportunities, developing differentiated value propositions, and validating against customer pain-points.
  • Lead, identify, and develop talent to maximize individual, team, and organizational effectiveness.
  • Coach team through feedback, development planning, and performance management to develop team members and contribute to ITW’s talent pipeline.
  • Foster a culture of engagement, inclusion, and accountability, and drive an aggressive growth mindset through collaborative problem-solving and utilizing ITW values.
  • Perform additional responsibilities as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) plan with company match
  • Additional employer contribution to 401(k)
  • Flexible spending accounts
  • Paid time off
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