Manager Innovation and Enablement
About The Position
Reporting to the AVP, Product & Delivery the Manager, Innovation & Enablement is responsible for driving the strategy and execution of AI, automation, and technology enablement across Risk & Compliance at Great‑West. This role plays a critical part in modernizing how Risk & Compliance teams operate—reducing manual effort, improving consistency, and enabling scalable oversight through intelligent automation, data, and AI‑enabled solutions. The Manager partners closely with Compliance and Operational Risk teams, Technology, Data, and Enterprise partners to turn strategy into practical, usable solutions that improve outcomes without increasing headcount. This is not a compliance subject‑matter expert role. It is an enablement and delivery role focused on equipping experts with better tools, smarter workflows, and responsible AI adoption.
Requirements
- Post‑secondary education or equivalent practical experience in business, technology, data, or a related field
- 5–8+ years of experience in automation, technology enablement, delivery, or process transformation
- Demonstrated experience delivering or supporting AI, automation, workflow tools, analytics, or data‑enabled solutions
- Strong ability to bridge business and technical teams and turn complex problems into practical solutions
- Confidence influencing senior stakeholders and driving adoption of new ways of working
- Clear, structured communication skills—especially when explaining technology concepts to non‑technical audiences
- Comfort working in evolving environments with changing priorities
- A pragmatic mindset focused on outcomes, scalability, and responsible innovation
Responsibilities
- Lead the AI and automation enablement strategy for Risk & Compliance, aligned to Product & Delivery priorities and enterprise direction
- Identify, prioritise, and deliver automation, workflow, and AI‑enabled solutions that reduce manual work and improve efficiency, speed, and consistency
- Translate Risk & Compliance needs into clear technology and automation roadmaps, with a focus on achievable, high‑value outcomes
- Work closely with Technology, Data, Analytics, and Architecture teams to design solutions that are scalable, well‑governed, and reusable
- Champion the use of data, analytics, and AI to improve insight, monitoring, reporting, and decision‑making within Risk & Compliance
- Support the responsible adoption of AI, ensuring appropriate governance, controls, and transparency are built into enablement initiatives
- Drive standardisation and simplification across tools and processes to reduce fragmentation
- Support change and adoption through training, enablement materials, and hands‑on support
- Track and report on enablement outcomes, including efficiency gains, automation benefits, and adoption
- Continuously assess existing processes to identify further opportunities for automation and improvement
Benefits
- Opportunities for career advancement
- Access to industry-leading learning programs
- Up to $2,000 annually towards education reimbursement
- Flexible health and dental benefits
- A $5,000 mental health benefit
- In addition to regular vacation and personal days, we support community involvement with a volunteer day
- Company-matching pension plan
- Share ownership program
- Additional investment options
- Employee recognition programs
- Service milestone celebrations
- Employee discounts
- Employee Resource Groups (ERGs)
- Mentorship programs
- Social clubs and events
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
501-1,000 employees
