About The Position

The Director of Innovation Enablement is a senior leader at TruStage, responsible for identifying, developing, scaling, and driving the adoption of innovative, business-focused technology solutions that advance organizational strategy and deliver measurable outcomes. This role reports to the Vice President of Technology Innovation and focuses on translating business priorities into impactful technology initiatives to elevate performance, efficiency, and strategic capabilities. The Director collaborates closely with business leaders, technology teams, and innovation functions like AI, automation, and R&D to co-design scalable solutions, foster cross-functional collaboration, and manage a pipeline of innovation projects. The position involves overseeing a multidisciplinary team of engagement leads, analysts, and change management experts, aiming to cultivate a culture of continuous improvement, AI and innovation literacy, and experimentation. The ideal candidate will possess strategic vision, strong business acumen, and leadership presence to champion change management, stakeholder engagement, and broad adoption, ensuring the sustained impact of innovation efforts across the enterprise.

Requirements

  • Bachelor’s degree in business, technology, design, or related field, or equivalent combination of education and/or related professional work experience
  • 12+ years leading technology enablement, innovation, digital strategy, or transformation initiatives in complex, multi-stakeholder organizations
  • Experience in regulated industries (e.g., financial services, insurance)
  • Demonstrated success in building, scaling, and embedding programs that deliver measurable business outcomes
  • Proven ability to partner effectively with senior executives, technology leaders, and cross-functional teams to translate business priorities into impactful technology solutions
  • Strong change management expertise, with a track record of driving adoption of new solutions and influencing cultural and behavioral shifts
  • Excellent communication, facilitation, and storytelling skills, with the ability to articulate complex concepts to both technical and non-technical audiences
  • Experience in program governance, portfolio management, and defining and tracking key performance indicators (KPIs)
  • Deep understanding of innovation processes, emerging technology trends, and the organizational enablers required to deliver at scale

Nice To Haves

  • Advanced degree
  • Background in management consulting, product strategy, or business/process design
  • Hands-on experience with technology product design, ownership, or lifecycle management
  • Familiarity with lean experimentation, human-centered design, agile delivery, and other innovation methodologies
  • Experience in leading enterprise literacy programs or workforce upskilling initiatives
  • Understanding of business architecture, operating model design, and integration of innovation capabilities into core business functions
  • Demonstrated thought leadership in innovation, emerging technology adoption, or organizational transformation

Responsibilities

  • Build and maintain partnerships, serving as trusted advisors to business leaders, technology teams, and corporate stakeholders
  • Proactively identify, shape and evaluate high-value innovation opportunities that drive business transformation, efficiency, and competitive advantage
  • Collaborate across functions to translate business goals and challenges into scalable technology-enabled solutions
  • Partner closely with Artificial Intelligence, Automation, Research & Development, and other technology functions to ensure a cohesive, enterprise-wide approach to emerging technologies
  • Maintain an active innovation pipeline, regularly communicating progress, performance metrics, and realized business value to stakeholders
  • Define, track, and report on key performance indicators (KPIs) to measure the effectiveness, adoption, and impact of innovation initiatives
  • Lead comprehensive change management and communications strategies that facilitate successful adoption of new solutions and transformation of ways of working
  • Serve as a visible advocate and ambassador for innovation, inspiring stakeholders across the enterprise and driving sustained organizational impact
  • Develop and lead an Innovation Literacy program that educates, inspires and engages employees at all levels of the organization, increasing awareness, adoption, and empowerment through technology
  • Cultivate a culture of continuous learning, experimentation, and growth by promoting agile innovation methodologies and best practices
  • Collaborate with legal, compliance, and governance teams to embed responsible innovation principles, ensuring all initiatives comply with corporate policies and regulatory requirements
  • Lead efforts to define and implement governance frameworks that balance innovation velocity with risk management and ethical considerations

Benefits

  • sound, inclusive benefits program
  • flexible workplace that allows for work-life balance, career growth and retirement assistance
  • annual incentive (bonus) plan
  • medical
  • dental
  • vision
  • employee assistance program
  • life insurance
  • disability plans
  • parental leave
  • paid time off
  • 401k
  • tuition reimbursement
  • flexibility, including working in a place you prefer
  • invest in technology and other tools that will make hybrid working normal rather than an exception
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