Infusion Billing Specialist
About The Position
LUX Infusion is seeking an experienced Infusion Billing Specialist to support patient access to infusion therapy through accurate, timely billing and reimbursement processes. The role prepares and submits claims for home infusion services, processes electronic pharmacy claims, verifies reimbursement information, reviews documentation, applies payments, resolves discrepancies, and supports efficient revenue-cycle workflows. The position works with clearinghouses and billing systems and collaborates with revenue cycle, pharmacy, clinical, and operations teams. It is an on-site position in Plantation, Florida, with a Monday–Friday schedule from 8:00 AM to 5:00 PM EST. The role operates in a fast-paced environment and requires effective prioritization, multitasking, and compliance with applicable payer requirements and organizational policies.
Requirements
- High school diploma or GED.
- At least 2 years of medical billing and collections experience.
- Experience providing customer service to internal and external stakeholders.
- Basic proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
- Strong attention to detail and analytical skills.
- Customer-service mindset combined with financial accuracy.
- Ability to work effectively in a fast-paced, deadline-driven environment and manage multiple competing demands.
- Strong written and verbal communication skills.
- Ownership and accountability.
- Commitment to accurate billing as a means of supporting patient access to care.
- Ability to occasionally stand, walk, or sit; use hands to handle objects, tools, or controls; reach; climb stairs; balance; stoop, kneel, crouch, or crawl; and lift or move up to 25 pounds.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Nice To Haves
- 5 or more years of medical billing and collections experience.
- Previous home infusion or infusion therapy billing experience.
- Experience with CareTend, CPR+, or similar healthcare billing systems.
Responsibilities
- Prepare and submit insurance claims for home infusion services, including medications, nursing services, and supplies.
- Process electronic pharmacy claims for Medicare Part D, Medicaid, and commercial insurance plans.
- Ensure prescription reimbursement information is complete, accurate, and entered on time before weekly and month-end close.
- Review documentation to ensure it aligns with billed services, coding, and expected reimbursement.
- Review and accurately apply payments to patient accounts through final resolution.
- Maintain knowledge of payer contracts, coverage criteria, and reimbursement guidelines.
- Respond to billing inquiries and resolve discrepancies professionally and efficiently.
- Stay current on billing regulations, coding guidelines, and payer requirements.
- Work with clearinghouses and billing systems to support clean claims and efficient workflows.
- Assist with billing-related data entry, administrative, and clerical responsibilities as needed.
- Participate annually in required legal and ethical compliance training and comply with organizational policies and procedures.
- Support the organization’s mission and values by placing patients first, collaborating, and maintaining a focus on quality, accountability, and continuous improvement.
- Assist directly or coordinate appropriate assistance to ensure access to LUX Infusion services for individuals with disabilities, as needed.
Benefits
- Purpose-driven work that directly supports patient access to care.
- Patient-first, clinician-led culture.
- Collaboration across revenue cycle, pharmacy, clinical, and operations teams.
- Consistent Monday–Friday schedule.
- Opportunities to grow alongside the organization.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
