Infusion Billing Specialist

LUX Infusion • Syracuse, NY

3d • Onsite

About The Position

LUX Infusion is seeking an Infusion Billing Specialist to support reimbursement processes that help patients access and continue infusion therapy. The role focuses on verifying reimbursement data, submitting accurate claims, resolving payments, and supporting compliant revenue-cycle operations for home infusion services. The position works with pharmacy, revenue cycle, and operations teams in a fast-paced, deadline-driven environment.

Requirements

• High school diploma or GED.
• At least two years of experience in medical billing and collections.
• Experience providing customer service to internal and external stakeholders.
• Basic proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Strong attention to detail and analytical thinking.
• Customer-service mindset paired with financial accuracy.
• Comfort working in a fast-paced, deadline-driven environment.
• Clear written and verbal communication skills.
• Ownership and care in work that affects patient access.
• Ability to perform the described physical tasks, including occasional lifting or moving of up to 25 pounds.

Nice To Haves

• Five or more years of medical billing and collections experience.
• Prior home infusion therapy billing experience.
• Experience with CareTend, CPR+, or similar billing systems.

Responsibilities

• Prepare and submit insurance claims for home infusion services, including medications, nursing, and supplies.
• Process electronic pharmacy claims to Medicare Part D, Medicaid, and commercial insurance plans.
• Verify prescription reimbursement data for completeness and accuracy, and enter it timely before weekly and month-end close.
• Confirm that documentation aligns with billed services, codes, and expected reimbursement.
• Review received payments and apply them accurately to patient accounts through final resolution.
• Maintain knowledge of payer contracts, coverage criteria, and reimbursement guidelines.
• Respond to billing inquiries and resolve discrepancies professionally and clearly.
• Stay current on billing regulations, coding guidelines, and payer requirements.
• Work with clearinghouses and billing systems to support clean claims and efficient workflows.
• Assist with data entry and administrative and clerical billing tasks as needed.
• Participate annually in required legal and ethical compliance training and comply with company policies and procedures.
• Prioritize competing demands, manage multiple tasks, and seek guidance when appropriate.
• Support access to LUX Infusion services for individuals with disabilities, directly or by coordinating assistance.

Benefits

• Purpose-driven work that directly supports patient access to care.
• Patient-first, clinician-led culture.
• Collaborative revenue cycle, pharmacy, and operations teams.
• Flexibility through on-site or remote work options.
• Opportunities to grow with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED