Infrastructure Specialist 2 (Server)

State of Ohio • Columbus, OH

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About The Position

The Ohio Department of Administrative Services (DAS) takes great pride in its work to support the priorities of the DeWine-Tressel administration to ease access for those doing business with the state, secure state data and technology resources, and create efficiencies for our state government partners while keeping costs in check. DAS is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards, and commissions. DAS program areas serve our Ohio government customers, who in turn directly serve the interests of Ohioans. We help procure goods and services, deliver information technology and mail, recruit and train personnel, promote equal access to the state workforce, lease and manage office space, process payroll, print publications, and perform a variety of other services. Enterprise Shared Solutions (ESS) coordinates strategies, develops, and manages enterprise application systems and solutions. ESS includes the following program areas: DAS Applications; Enterprise Document Management; Enterprise eLicensing; InnovateOhio Platform; Ohio Administrative Knowledge System (OAKS); Ohio Benefits Program; Ohio Business Gateway; Ohio Geographically Referenced Information Program (OGRIP) and Geospatial Technology and Solutions. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the qualifications outlined on this job posting. All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Requirements

• 48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or equivalent of minimum class qualifications for employment noted above.
• Primary Technology: VMWare
• VMware tools (e.g.,vmkping, vSphere web client, vSphere client)
• VMware technologies (e,g., vMotion, vmkernel, VM Cloning, Storage vMotion, vswap file, standard virtual switch, distributed virtual switch, DRS rules, DRS groups, VM snapshot)
• Prepare meaningful accurate & concise reports
• Stay abreast of current technologies in area of IT assigned
• Define problems
• Collect data
• Establish facts & draw valid conclusions

Nice To Haves

• Information Technology
• Oral & written communication tools & techniques
• Customer support & personal service
• Technical writing & documentation practice
• IT principles, methods & practices in VMware
• Software distribution tools & configuration management & mechanisms
• Organizations operation environment, topology, & protocols
• Backup & recovery techniques
• Performance monitoring methods
• Installation & configuration procedures
• System administration methods & procedures
• Operating systems installation & configuration procedures
• VMware Skills
• Service orientation
• Installation
• Troubleshooting
• Critical thinking
• Operation monitoring
• Judgment & decision making
• Systems evaluations
• Operation analysis
• Identifying & specifying business requirements
• Using data recovery tools & techniques
• Complex problem solving
• Abilities

Responsibilities

• Installs, maintains, configures, upgrades &/or administers hardware &/or software independently in server administration & SAN administration where technical work requires specific knowledge to evaluate, select, adapt & modify standard procedures
• Devises new approaches to problems encountered
• Diagnoses, analyzes & resolves issues for customers across assigned multiple technology domains
• Creates, organizes, files & maintains documentation
• Reviews & monitors enterprise security systems
• Takes appropriate action & responds to alarms/alerts per agency policy & procedure
• Interfaces with other platforms from a hardware &/or software perspective
• Answers questions & presents informal mentorship opportunities to peers &/or lower-level staff via conversation, observation or technical documentation

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees