Infrastructure Reliability Engineer

Saxon Global•Durham, NC

10d

About The Position

As an Infrastructure Reliability Engineer on Fidelity's Enterprise Infrastructure and Operations team, you will provide primary requirements and delivery support for compute platforms. You will collaborate with senior technology professionals, operations peers, engineering and architecture teams, and global partners to support solution design and implement high-quality automation for Engineering and Operations. You will help maintain the stability and security of the environment while improving observability, promoting DevOps and EngOps practices, and supporting critical server operations.

Requirements

5+ years of IT experience across a broad range of technologies, focused on server and storage infrastructure.
Strong knowledge of Windows OS and/or Linux, including Red Hat or Ubuntu.
Disk storage management expertise.
Experience with virtualization technologies such as VMware or OLVM.
On-call coverage and incident management experience.
Troubleshooting skills for operating system, hardware, and performance issues.
Scripting and AI proficiency.
Experience working with enterprise-level customers and application teams.
Strong understanding of Agile methodology and IT Service Management.
Comprehensive knowledge of infrastructure technologies including Linux, AIX, Windows, VMware, OpenStack, HP, and Dell.
Ability to identify gaps and drive process improvements.
Strong communication and relationship-building skills.

Nice To Haves

Experience with SAN/NAS/CAS infrastructure.
Windows, VMware, and OLVM (Oracle Logical Volume Manager) experience.
Experience with Oracle Linux Virtualization Manager (OLVM).
Experience collaborating with Red Hat, HP, Dell, and IBM vendors on root cause analysis and solution implementation.
Interest in automation, self-service, and self-healing infrastructure.

Responsibilities

Manage and coordinate Windows, Linux, and virtualization operating systems.
Oversee hypervisors and hardware infrastructure.
Drive automation and observability initiatives and promote DevOps and EngOps practices.
Ensure security compliance and execute patching activities.
Maintain environment stability and support critical server operations.
Participate in incident management and change execution.
Contribute to operational KPIs and metrics.
Collaborate with global teams and vendors to resolve issues and implement solutions.
Communicate effectively with engineering, operations leaders, and partners.
Support compute-platform solution design and implementation of automation for Engineering and Operations teams.